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Hi,   Is it possible to disable the customer satisfaction for cancelled status tickets in Jira service management cloud project.   Regards, Suma

• Question
• cloud
• jira
• jira-cloud

Hi Team,   I am unable to install clockwork lite. It was just a trial period experimentation. I need to be able to revert back to clock work free  

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Sprint planning is a crucial aspect of Agile project management, and choosing the correct estimation method can make or break a team's efficiency. The Time in Status app with Sprint report feature pr...

• Article
• addon-time-in-status-report
• jira-cloud
• sprint-report
• time-in-status

Our SSO certificate expired yesterday and I'm unable to login through that method to open a support ticket to get it updated.  The account that I made to bypass SSO no longer appears to be attac...

• Question
• atlassian-platform
• sso

I need buckup, so i decided to export csv every day by script.However it is not working, i tried whith rest api but i only get metadata.Did anyone export databse in csv from confluence cloud

• Question
• cloud
• confluence
• confluence-cloud

I have been using Trello for some years.  I've recently moved to a new mobile and so had to sign back into Trello via Atlassian.  I'm in the same account (as far as I can see) but can't see...

• Question
• cloud
• trello
• trello-cloud

The app:  https://marketplace.atlassian.com/apps/1222148?tab=overview&hosting=clou

• Question
• itsm
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi Jira Community, I’m excited to announce that custom business and software project templates for both team-managed and company-managed projects are now available in Jira Enterprise! This means ...

• Article
• admin
• cloud
• enterprise
• jira
• jira-cloud

Hello,   Can I adjust the order of a form in issue view?   Thank you in advance, Aggeliki K

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I was pretty unnerved by the constant use of E-Mail 2FA in Atlassian Cloud products, so I activated 2FA OTP Codes to get rid of them.  To my surprise I do now have to input the OTP Code and STI...

• Question
• 2fa
• account-identity
• e-mail
• otp

Is there a special syntax to search for cards on a given board to easily add the hyperlinks in a text field of a checklist? Something like @ for searching for users?

• Question
• cloud
• trello
• trello-cloud

In JQL searching parentEpic = WI-21 produces a list of all child work items and the epic I am searching for. The JQL parent = WI-21 only produces a list of the child items.    I created a...

• Question
• cloud
• jira
• jira-cloud

...ut it is not true, because trigger is "value added" and the condition is "value = ABC". And both conditions have been met.:( It worked well untill the beginning of april.

• Question
• custom-field
• jira-automation
• labels

  Happy Wednesday Everyone! It’s the moment you all I have been waiting for! It’s where I get all of you to help me with engagement on this post, and completing each component results in ...

• Article
• charity
• community
• featured-groups
• team-25
• welcome-wednesday

Hi all, Beginning to use JSM more frequently. One thing I am not able to easily identify is when a comment has been made internally vs replied to the customer. There is no label or distinction betwe...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

• Question
• trello

Are your testers still writing test cases like it's 2009? Modern software teams often rely on Jira to manage development and testing workflows. However, as projects grow, testing can become a bottl...

• Article
• ai
• rtm
• test-management

Hello Team, Facing the issue container 'docker' exceeded memory limit in Bitbucket pipeline even after mentioning size 2x for Sonarscan. We are using Bitbucket runners. - step: &sonarscan &nbs...

• Question
• bitbucket
• bitbucket-cloud
• bitbucket-pipelines
• bitbucket-runners
• cloud
• +2 more tags...

Hi Team, I have written a scriptrunner code in Jira. But unfortunately the code is not synced between two nodes in jira. What would be the reason for this issue ? How to fix   

• Question
• data-center
• jira
• jira-data-center

Hi Team,   I want to export 3000 issues from my JIRA project but it is allowing me to export 1000. Is there a way to export more than 1000 issues at one time?   Need help in this. &nbs...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Understanding the cost structure behind Forge is essential for anyone building or migrating apps on Atlassian's modern cloud app development platform. While Forge apps are currently free to build, de...

• Article
• atlassian-cloud
• atlassian-forge
• forge
• jira

Hello We are currently building our ITSM. For our customer notifications we either get "comments added" or "status changed" emails, but can we do it 2 in 1? In the status changed email should also ...

• Question
• jira-service-desk-data-center
• jira-service-management
• jira-service-management-data-center
• jira-service-management-server
• server

Hi! My name is Sebastian and I'm Atlassian Certified Administration Expert, ITSM and Agile/DevOps Specialist and Online Community Champion. I'm working with Atlassian tools since 2012. Most of my t...

• Article

    Hello, After the recent update, I’ve noticed that the Jira link that used to appear at the top of Confluence pages is no longer visible by default. I now have to scroll to the bottom...

• Question
• cloud
• confluence
• confluence-cloud

...ourself? :) You can explore Didit checklists without an active Jira license or having our app installed. Click on the link below to check off tasks via public links.  🧪 Create a public c...

• Article
• checklist
• jira-checklist
• jira-cloud