Hi there - we have Jira Software. I have found forums on Jira Server that allowed this custom field, but do not see how to accomplish this in Jira Software. When a user clicks CREATE a...
Scan pictures of our orders of the day in onedrive and share them via the arrow up to our boards in trello. We've done this for several years and now all of the sudden it doesn't work. I have a coupl...
Hi everyone, I am managing a utility bill calculating–related website (lesco bill calculator) where we fetch internal issue-tracking data from Atlassian Cloud for auditing and customer support cases...
Hi Community, I have a problem with using Goals properly on my free Jira site. I have activated Platform Experiences I am able to create goals I can link goals to issues What I can't do is act...
Accidentally set wrong permissions to restrict access to a team calendar for myself. I need to find out how I can get my admin rights back.
Hi everyone, I’m using the Jira Service Management REST API to create tickets on behalf of users. Here’s the sample payload I’m using: { "serviceDeskId": "xyx", "requestTypeId": "xyz", "request...
Does anyone have a foolproof way to get accurate date/times of first responses back to customers? We had always used the "Date of First Response", but that will store the first comment added to a tic...
Hello JPD Community! A few of our customers were looking for a way to have Jira Product Discovery spaces in one site - for prioritization and roadmaps and Jira spaces in other sites - for delivery ...
Hi everyone, I’m looking for a tool or plugin for quarterly planning in Jira. I need to visualize the initiatives on a timeline, broken down by teams. The tool should allow us to: Add milestone...
I have problem that virtual agent unable to give response to the end users even though the correct knowledge base title is shared, it fails to read the knowledge bases from the confluence space with ...
We’ve just released a new version of Mria CRM: CRM for Jira Teams - the first truly native CRM built on Atlassian Forge - introducing three updates that make working with customer data inside Jira fa...
Hi everyone I’m currently exploring ways to improve collaboration and transparency across my team. We use Jira for project tracking and have recently started using Confluence for documentation...
Hello, I have an automation rule with many conditions. To give a background context, I have a JSM project with 3 different boards / issue type - Asset / CA / PTO. The flow is user will first create a...
Hi everyone, I’ve recently created a Bitbucket workspace for my projects, and I’m looking for the best way to organize multiple repositories under one workspace. I want to understand: How t...
Trying to import data updates to an external project in the Jira Admin Setting through te import wizard, I cannot upload data to an existing project. It is requiring me to create a new project. How c...
I need to ensure our Trello subscription invoices contain our official company details (like business name and address) for accounting purposes. Where exactly is the setting to input this corporate b...
In this session, we talk to Nick Caprioli about his use of Rovo. Nick is a Senior Partner Solutions Architect on Cloud. So you might imagine his schedule (packed) and his deliverables (many). Nick ...
Hi, I need help transferring ownership of a board created by a former employee. The board name and URL contain internal details, so I prefer to share them privately once a support agent reaches ...
Is there a way to print individual list (with all cards in it) from a board? I have had to move the list to the front of the board and than only print pages that included that list (and it's ca...
We use a service portal where people can submit a service request. After submitting the request, they can no longer edit the description. How can I make sure they (including users with customer-only ...
We are using Fireflies to transcribe our customer calls. Fireflies creates a page in Confluence automatically after the meeting with the name and date details from the calendar synchronisation, this ...
After moving from legacy editor to current editor, the "attachment" is lost... so we can no longer UPDATE our current attachments ; nor ADD news ones ?! Thanks for feedback & kind regards. Stef...
My company moved to the cloud about a year ago and has implemented the sandbox capability. We used the sandbox initially to test our migration plans and cleanup steps before we went to producti...
My credit card gets charged on the 28th of the month. That makes it hard to report the charge. How can I change it to a later or earlier date?
Hi everyone, I’m preparing for the ACP-120 Jira Administrator for Cloud exam and I want to make sure I’m practicing the right way. For those who’ve taken it: Did you set up a separate Jira Cloud t...
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