board collaborators and payment

[Library Sarah Mc]

If I upgrade so I can have more collaborators, am I paying for each of them to collaborate or only paying for me as the "board owner"? We need 16 people to have access to a board but paying for each person seems really costly.

[Kristian Walker _Adaptavist_ · Accepted solution]

Hi Libray Sarah Mc,

I have clicked the request assistance button, so Atlassian support can see this post and look to help you out answering your subscription question.

I hope this information helps.

Regards,

Kristian

[Beverley]

Hi @Library Sarah Mc - welcome to the Trello community!

The number of billable members in your Workspace depends on the level of access you would like each collaborator to have.

I've included a breakdown into the different types of users in a paid plan -

Billable collaborators:

• Workspace member: Invited as a member of the Workspace
• Multi-board guest: A person who is invited to two or more Standard or Premium Workspace boards is a multi-board guest in that Workspace. Multi-board guests are billed at the same rate as a normal Workspace member and consume a seat license.

Non-billable collaborators:

• Single-board guest: A person invited to one board in a Workspace is a single-board guest. This user is not billable.

These guides have more information:

• https://support.atlassian.com/trello/docs/workspace-user-limit/
• https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/
• https://support.atlassian.com/trello/docs/board-guests/
• https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/

I hope that helps!