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Not able to activate Goals in my project

Claus Østergaard Pedersen
Contributor
November 3, 2025

Hi Community,

I have a problem with using Goals properly on my free Jira site.

  • I have activated Platform Experiences
  • I am able to create goals
  • I can link goals to issues

What I can't do is activate the Goals feature in my project (and get the "Goals" tab in the top bar)

When I try to activate it, I get the following information which does not make any sense to me as it is NOT activated.

Goals activation not possible.png

Do any of you have an idea what the problem could be?

Thanks in advance

Best regards

Claus

1 answer

0 votes
Trudy Claspill
Community Champion
November 3, 2025

Hello @Claus Østergaard Pedersen ,

What is the type of the project/space where you are trying to enable the feature? Get that information from the Type column of the page listing all spaces/projects.

Are you following documentation/instructions to activate the feature? If so, can you provide a link to the instructions?

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