Collecting the right information from customers or team members through Jira Service Management can feel limiting. Native Forms (ProForma) work well for basic needs, but they can struggle when you ne...
Good day to all! On our website, we use Refined as our support/helpdesk platform to manage customer inquiries. Recently, we’ve noticed an increasing number of support tickets being s...
Hi everyone! 👋 I'm running into an issue with Confluence and wondering if anyone else has experienced something similar. When accessing a Confluence page as an anonymous user, attempting to export...
A m at leave returned had had her Trello account deactivated. How an this be reactivated? Thanks
Hi, When I view the differences in the page history, formatted text always displays "Formatting was changed." This applies to every formatted text (e.g., italics). But these texts haven't been chan...
When creating an issue/bug we have fields like 'Defect Category' and 'Functional Area' that have a list of dropdown items in which you can select the appropriate item. I'm trying to find out how to ...
With my recent plans i can only have 3 whiteboards in editable mode, can someone guide how i can put old white boards to view only?
My use case: Looking to bulk edit all issues that have a linked issue type of “blocks” to “depends on”. Native Jira functionality does not allow for bulk editing the linkedissuetype field. Only thi...
We are not using the new Intelligence feature. But the "Draft a reply" button interferes with our work. How do vi deactivate it?
I have csv file for import to Jira project, and I want to create custom field during import and map csv field to that custom field. how?
Hello, in Jira Software Cloud, I've added the Goals field under the card layout menu in the Board Settings to make it visible in the Backlog view (there are 3 additional fields that can be selected f...
Hello, Each time I try to access any of the repositories from my BitBucket workspace on my iPhone, I receive a status issue. Last was "53e55bfb1922449faf74711fc1182ea2" and I should access su...
Hi There, I cannot see how to turn this off in my notifications settings. Also, could this function be applied to "Start date" as this would save me chasing up users that have gone passed this date....
Hi all! I'm trying to give access to JSM users as Contributors to a project but when i add them an error appears: "For this user to have creator access to this project, it needs...
Hi there! I want to share a new use case with y'all! Managing test planning in an industrial laboratory can be a complex task, especially when dealing with numerous assets and strict compl...
The’re two problems. Once the cards are created, I want to search for keywords in the content and the search engine only works on the title of the cards. Not searching in the content. It is highl...
Happy Wednesday Everyone! I have been writing these weekly posts since December of 2021, with a couple of exceptions where I have missed a week here or there. One question I have received man...
I was given the option to turn on the new UI for myself or everyone. I enabled it for myself and now that I want to activate it for everyone, I can't find the option. Also, when when it be ena...
Dear community, I need to integrate Tosca with Xray for the following use cases: Trigger Tosca executions from Jira/Xray Import granular results from Tosca back into Jira/Xray ...
Hey there, so Ive come across a problem I simply dont know how to fix: Setup: Space 1 Form1 Page with a template (listview) pointing at Form1 X Pages with liveview (pointing ...
Following the latest Confluence UI update, certain non-admin users are no longer seeing the option to create a new "Space"—despite previously having this ability and no recorded changes to their perm...
There is a person who configured JSM with an Admin role, but now we need to remove him for certain reasons. Will all the configurations done by him be affected?
We use two checklists: "Definition of Ready" and "Definition of Done": Example: DoR - Acceptance criteria are given, clear, and testable - Documentation & release notes update...
When a dynamic pipeline crashes and doesn't return a reply - or it returns an incorrect reply, there's no way to rerun the pipeline in some cases. Case 1: * Normal branch or tag pipeline: Run the p...
We have use case to add the comments and update the custom fields in JIRA from PAT. What is the access processes for API, getting the API_token
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