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Error sorting columns in kanban board

dubrox
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March 3, 2026

I just added a new status and with it came a new column automatically added to the Kanban board. Now I want to move the column to where it belongs for the flow sequence, but no matter the approach I use, I keep getting errors.

I tried by using the 3 dots options from the column. I tried dragging it. And also tried from the board configuration view. No luck.

Here some animated GIFs showing my attempts: 

jira-column-sort-error-method-1.gifjira-column-sort-error-method-2.gif

I also tried by deleting browser data and refreshing the page multiple times, using a different browser never used for this before, but no luck.

As I'm on a free plan, I'm publishing this issue in the forum. Hopefully someone knows a workaround.

1 answer

0 votes
John Funk
Community Champion
March 3, 2026

Hi @dubrox - Welcome to the Atlassian Community!

Atlassian is aware that there is an issue with the boards and their team is working on it. Wait just a little while and try again. 

dubrox
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 4, 2026

Thanks John for your prompt reply. Would you be able to point me to the corresponding bug report?

I've been looking for it on jira.atlassian.com but could not find one that matches the problem I'm reporting.

I would like just to follow it so that I get notified when the issue gets resolved.

John Funk
Community Champion
March 4, 2026

It should be resolved by now. Are you still having problems? 

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