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Not receiving Two step verification Email

Hien Huynh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2026

Not receiving email to complete verification process. Stuck on this page . It's possible that Bitbucket has blocked me; please unblock me. With account:
(email removed)
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1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2026

Hey @Hien Huynh 

Welcome to the community.

I can see from my end that your Bitbucket account has 2SV enabled. So, can you confirm if you're still having any issues enabling it?

Regards,
Syahrul

0 votes
Lukasz Modzelewski
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
March 4, 2026

Hi @Hien Huynh - thank you for reaching out. 

We've removed the email address and Confluence instance link from your post, since the Atlassian Community is public. 

We recommend submitting a support ticket here https://support.atlassian.com/contact/#/ to receive assistance from our support team to help resolve this issue. If you would like for us to submit a support ticket on your behalf, please let us know. 

I hope this information helps! Please let us know if you have any other questions. 

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