Estimated time to read: 6 minutes TL; DR: Jira has limited abilities to sum or synch a field with parent and child work items. Community members often ask about this need. Let's describe...
I used to have the option to sort my cards by due date in Bothe ascending and descending order. I no longer seem to have this option. This is a major issue in my organisation. Is there a way to react...
Hi I took a sabbatical from my business and missed the emails about the Confluence account being deactivated. It was in the last three months - does anyone know how I can get it reinstated? ...
Happy Day 13 of the SaaSJet Advent Calendar! 🎄 We’ve all seen it—that Jira issue. It started full of hope, moved to In Progress with the grace of a gazelle… and then it stayed there. If that tic...
Hello, for the last 1 month and so, all interactions with git server on bitbucket are very slow. I have a project with about 300 lines of code. I modified 18 line long file and change 1...
I've tried to update source tree for the last year and every time I do, I can't change branches, it immediately crashes. The last version that works is 4.2.7. I'm on macOS Sequoia 15.6.1. Any ideas? ...
I used my boards this week, but suddenly I can't see/access them! Trello tells me to create a new account, but I don't want to lose my boards!!!
Hello, I am an administrator of a board, and when I create a card from a template card, the date that appears on the card is always the same — in my case, March 2022. What can I do ...
I have SourceTree installed on two computers, both with the identical content in terms of branches and settings. The history of my project goes back until 2005 with thousands of commits. On my older ...
Hi, I want to delay the execution of a branch for about 4 seconds. Unfortunately the "Delay" action is not available because I am using the Free or the Standard version of Jira. ...
I know this is a very new product, so this might not exist or might be a bug. I am the Jira admin for our small company, and preparing goals for 26Q1 and drafting Key Results for my team, but ...
I want to create a Rovo Agent for Sprint Retrospective. Can someone help me in creating Rovo Agent . I want that this Agent can be used for their teams. Also, I have several boards in single space li...
My Jira service desk projects are currently public and any users out of my organization are being able to the Jira Issues created on these spaces. I want make these private only to my organization...
Hi there, I hope this finds you well. I found it really useful that Loom is now integrated with the rest of Atlassian products. However, I have difficulty logging in now, because my Atlassian accoun...
Hello, I’m experiencing an issue where a Jira board that I previously used has suddenly disappeared from my account. Here are the details: The board was visible and working before I did not i...
Hi, I keep getting following error when login to bitbucket account. ``` You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.co...
How can I do those work? Please help me.
After upgrading from 10.3.13 to 10.3.15 LTS I started getting this error. After rabbit hole of AI, I haven't been able to remove it. This includes removing old references and clearing caches for plu...
Their is many duplicate ticket and Task epic I wanted to delete those kindly give permission to delete those Tickets and Epic
I have tried the following basic troubleshooting steps to ensure I am not overlooking something simple: Tried different browsers. Tried different computers. Had multiple different users try. Tr...
Hello Loom Support Team, I am subscribed to the Business plan as an individual user. Loom was working normally this morning, but suddenly my library stopped displaying, and I am unable to record. C...
Subject: Two-Factor Authentication Issue – Authenticator Option Selected, But No Authenticator Set Up Hi Community, I’m have a paid Atlassian account and I’m having trouble with two-factor authenti...
I had a jira board with all of my project info. I had hundreds of items and all my ideas on it. It seems like Atlassian decided to DELETE IT and I cannot access it. It's my board, I'm the only user, ...
Hi Loom Support, I’ve been using a Business plan as an individual user. This morning everything was working fine, but suddenly my workspace became unavailable and I can no longer record. I noticed th...
Multiple teams within my company are not able to close a Sprint. We are getting the error message: Failed to complete Sprint - This issue cannot be edited because of its workflow status...
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