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At the beginning of this year, I set myself a goal: become an Atlassian ITSM Specialist. I had a specific plan to get there. One of the certifications in that path was the ACP-420, Jira Service Mana...

• Article
• certification

Some work genuinely needs specialist routing Not every Jira issue can be assigned to any available person. Payments, security, infrastructure, data protection, and regulated workflows may require s...

• Article
• assignee
• assignment
• snapassign

I made my board public, but it is still making anyone with the link sign up for an account before access! Is there no way to just let someone view my board?

• Question
• cloud
• trello
• trello-cloud

I have the problem seen here: https://support.atlassian.com/jira/kb/jira-service-management-not-rejecting-or-filtering-automatic-reply-emails-from-certain-users/ Where outlook will send a "on ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi team, I am learning jira from the scratch, I have had created Product Backlog, Epics, Subtasks almost everything but my trial is about to end in 2 days. Is it possible to extend my trial for 1 mor...

• Question
• cloud
• jira
• jira-cloud

Hi! Is it correct that I will never be billed under the free plan? If I accidentally use to many build minutes or storage, I will only lose access to the resources? The worst case scenario I am con...

• Question
• bitbucket
• bitbucket-cloud
• cloud

We must accept that AI agents are moving from experimentation to execution. Teams are now using autonomous agents for many activities on their board which includes investigate issues, write code, u...

• Article
• agents
• artificial-intelligence
• atlassian-marketplace-cloud
• jira-administration
• jira-cloud
• +5 more tags...

Urgent: Confluence Free site unavailable and no longer appears in Atlassian Administration I need help from an Atlassian employee with a Confluence Cloud Free site that has become unavailable. Site...

• Question
• cloud
• confluence
• confluence-cloud

Hi everyone, I’m looking for some advice from the community on a specific use case involving Confluence Knowledge Base / Jira Service Management. I have a requirement to share training/instructio...

• Question
• cloud
• confluence
• confluence-cloud
• jsm
• knowledge-base
• +1 more tag...

Can someone please help me in creating Sprint retrospective agent , Create capacity and velocity predictability agent . please make it in such a way that i enter team label and it creates  P...

• Question
• rovo
• rovo-atlassian-intelligence

...r user) to duplicate the UI logic of a board while only changing the underlying JQL filter. Why this matters for Rovo & AI For Rovo to be a true "teammate," it needs to be able to set up e...

• Discussion
• board
• jira-cloud
• jira-software
• planning-board
• rovo
• +1 more tag...

Hi all, Quick bit of honesty up front: I'm a heavy Jira Software user, but I've had limited hands-on time in JSM day to day, so I'm hoping to tap the real-world JSM expertise in this group. I'm wor...

• Article
• approvals
• jira-service-management
• workflow

i need to make a full screen video of just me talking. How do i do this so im not a bubble or box inside the desktop view? thanks!

• Question
• loom

• Question
• atlassian-accounts
• cloud
• confluence
• confluence-cloud
• not%20applicable

Thank you to everyone contributing as Rovo adoption continues to mature. Since my June review, questions have increasingly focused on MCP implementation, agent reliability, Rovo Dev, and more. 🌟 T...

• Article
• rovo
• rovo-atlassian-intelligence

Goal: To calculate an overall priority score, where the calculation of the score varies based on the value of a category and the inputs to the score are several (e.g. 4) select fields with number-bas...

• Question
• jpd

I only need to do a couple of videos for job submissions. Is there a trial period for Loom?

• Question
• loom
• cloud
• confluence
• confluence-cloud
• trial
• +1 more tag...

Is there a trial period for one user with Loom?

• Question
• loom
• not%20applicable
• subscriptions-and-billing

Hi My account and workspace appear to be deactivated on the 23rd July. Due to personal reasons I have not been able to log into my account Is there anyway to speak to someone about restoring the data...

• Question
• cloud
• jira
• jira-cloud

I had a trial back in January, but due to unforseen circumstances, I never got to explore Loom. How do I get a restart on the 14 days? None of the emails I have received allow for replies, so I am un...

• Question
• cloud
• loom

...rrival: // Incoming script issue.comments = commentHelper.mergeComments(issue, replica, { it.internal = true }) mergeComments reconciles incoming comments with what already exists on the request. The c...

• Discussion
• comments
• groovy
• jira-cloud
• jira-integration
• jira-project-role
• +4 more tags...

acc. lifechangin g i g . s o f t w a r e I have tried to entr the account. Since the domaine life chang ing software  is stopped i haven't been able to access neither stop my account. Im i...

• Question
• atlassian-cloud
• cloud
• trello

Dear Trello Support Team, I am writing to formally request the permanent deletion of my Trello account and all associated personal data. Account edited due Personal Data Protection This is not m...

• Question
• cloud
• customer-service-management
• trello
• trello-cloud

Persistent, widespread performance degradation (slow page loads, slow search/board rendering) on a single-node Jira Software 9.12.13 Data Center instance used company-wide across Development, CRM, HR...

• Question
• confluence-server
• data-center
• jira
• jira-data-center
• jira-service-desk-server

What the heck does this mean? I accidentally tried to log on with a Google account instead of just my email, and it automatically created an account that I now can't delete. I don't have any paid sub...

• Question
• account-deletion
• cloud
• confluence
• confluence-cloud