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Hello When I try to delete a user, the original user who set up the account but has since left a long time ago. I can provide further details of the exact user if required. I get a pop up as below:

• Question
• bitbucket
• bitbucket-cloud
• cloud

Background Our jira repo (cloud) is integrated with github.  When a PR is pushed, the information is available at ticket level (see screenshot) Goal We would like to filter by tickets that h...

• Question
• atlassian-marketplace
• atlassian-marketplace-cloud
• cloud

Hello  Support, I am currently working on calculating KPIs based on Jira board data, specifically measuring the time each issue spends in various statuses such as "To Do", "In Progress", and "D...

• Question
• cloud
• jira
• jira-cloud

Hello there, I wrote my first article to present how we try to handle changes for Confluence Cloud, and get some feedback from the community regarding our process. So since our Cloud migration, o...

• Article
• communication
• confluence-cloud
• release
• release-note

We want to use a EMail-Channel by using an IMAP-Mail; I know the user and password, but I can't create the Email-Channel because I get the following errormessage: "AUTHENTICATE failure, cannot conver...

• Question
• data-center
• jira-service-management
• jira-service-management-data-center

I had done the payment still un able to get the invoice

• Question
• bitbucket
• bitbucket-cloud
• cloud
• subscriptions-and-billing%2cnot+applicable

Getting this error:

• Question
• cloud
• jira
• jira-cloud

We're currently using the Jira APIs to ingest and analyze issue data for our internal engineering metrics platform. One challenge we've encountered is the inability to detect when a Jira issue has be...

• Question
• cloud
• jira
• jira-cloud

Hi All, We are encountering an issue in our Jira Data Center instance, version 9.12.12, where a specific user is unable to complete a sprint. The "Complete Sprint" button is unavailable to them. Th...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi everyone,   I searched for a while but can't find a real answer... so , i come after some opinions / Ideas from this wonderfull community.   So far we got 2 JSM project running (one ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I have been on call for the previous week and not even once did OpsGenie accept options selected via numbers when the voice prompts that I select numbers to Accept alert(3), end call (0) etc.  ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Team, I have never encountered any problems in the past whenever I filter my maps view in a trello board using my PC. However starting May 2025, I already experienced that whenever I switch view...

• Question
• cloud
• trello
• trello-cloud

Hi there all A bit of a strange one I have two filters 1) A filter that references a list of issue keys 2) A second filter that excludes filter one via AND (NOT Filter in X) Whilst filter 2 does...

• Question
• cloud
• jira
• jira-cloud

Hi,  Is it possible to set column constraints (WIP Limits) on columns in a board view for JIRA Product Discovery. I know this is possible on boards in JIRA but boards in product discovery are q...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery
• jpd

Hello, I have 3 boards but some reason 2 of them work fine and 1 doesn't.   I am simply trying to create an epic but it doesn't seem to be appearing in the Epic panel view after i create it. ...

• Question
• cloud
• jira
• jira-cloud

Hello, we've encountered an issue where users are no longer receiving email notifications from our team managed Jira Software projects. This includes notifications for actions such as issue creatio...

• Question
• cloud
• jira
• jira-cloud

Hello SIr/ Maam, I have changed my organization and now I want to change the billing email id from alok.ranjan@arteezhr.com to accounts@aerohyre.com. Please help me as all the code repertory is he...

• Question
• bitbucket
• bitbucket%2ccloud
• bitbucket-cloud
• cloud

Hi Experts,  Need your guidance one the below  We are currently managing two Atlassian organizations: abc.atlassian.net (Primary) abc-external.atlassian.net (External) ...

• Question
• atlassian-guard
• cloud
• guard
• jira
• jira-cloud

Hello Team, I am currently exploring capabilities for ROVO (not using forge), I wanted to check does ROVO has capability to directly read Jira Configurations, like Workflows, Automation Rules, scre...

• Question
• rovo
• rovo-atlassian-intelligence

Bonjour J'utilise Jira service management pour le support technique de mon entreprise Au support technique nous utilisons beaucoup Atlassian Intelligence pour nous aider en utilisant - le module d...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

In a recent update to Confluence, the font was changed to a font where the letters a and o are very hard to distinguish. Was that really necessary? It would be very nice to switch back to a font with...

• Question
• cloud
• confluence
• confluence-cloud

Costumer users in JSM are free users. In our scenario, they log in via SSO with Microsoft Entra as an Idp.  But if I want to use the Atlassian AI in JSM and let the costumer be redirected to con...

• Question
• atlassian-intelligence
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi! Today, we encountered a problem: We cannot create a Jira issue from Sentry; we get a 504 (timeout) error. At the same time, there are no problems in creating a Jira issue directly in Jira UI. ...

• Question
• cloud
• jira
• jira-cloud

Im trying to create an automation rule that when you link ideas to an innitiative all epics linked to those ideas would be linked to innitiative as childrens but i fail to identify exact link type na...

• Question
• jpd

Hello, how can I add custom fields with multiple user picker to Jira Advanced Roadmaps? At the moment for me it shows "not supported" for these fields. Thanks a lot!

• Question
• advanced-roadmaps
• jira+software