Community resources
Community resources
Community resources
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Managing user assignments in Jira Service Management (JSM) can be time-consuming and error-prone, especially in growing teams and organizations. That’s why appserve.ai developed Customer Group and Or...
- Article
- jsm
- organization
- sync
- user-group
- user-management
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Hello, I always use "reports" > "timetracking reports". They were in minutes as total time spent now I see 3h, 41h. How can I change or is it a default update? I need to use this in minutes.
- Question
- cloud
- jira
- jira-cloud
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I want to cancel my subscription Confluence Premium
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...he jql currently pretty basic: { "fields": ["*all"], "fieldsByKeys": true, "jql": "project = MyFirstProject" } Any tips appreciated, especially since I cannot change t...
- Question
- cloud
- jira
- jira-cloud
- rest-api
- scope
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Hi Folks I am trying to configure an automation to notify technicians in Service Desk about their tickets which will breach our SLA. I tried one automation with Atlassian AI. That one was running,...
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Managing user groups efficiently in Confluence can be a challenging task, especially for organizations with dynamic teams and a large number of members. That’s where Group Members List v3.1.0—a power...
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Really, really bad idea... Using Trello over 10 years, and this is one thing what I immediately felt missing... (Using it for about 30 min. now) I have to jump between boards quite often and this de...
- Question
- cloud
- trello
- trello-cloud
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How can i get an email to alert me of a new ticket that is created on the board, even when it hasn't
How can i get an email to alert me of a new ticket that is created on the board, even when it hasn't been assigned?
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Guten Tag, ich habe mehrere Listen pro Board und mehrere Karten je Liste. Jede Karte enthält mehrere Checklisten. Jede Checkliste ist mit mehreren Aufgaben versehen. Und jede Aufgabe ist mit ...
- Question
- cloud
- trello
- trello%2ccloud
- trello-cloud
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Consider the scenario wherein I have two issues linked (Issue A and Issue B) together. I care about the type of link, and so specify the inward/outward link, no problem. However, the link itsel...
- Question
- cloud
- database
- issue-link
- jira
- jira-cloud
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SLA performance isn’t just about numbers — it’s about understanding what they tell you. Are your teams consistently meeting expectations? Where are the bottlenecks? What’s working — and what’s not?...
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Hi Community, I’ve set up an automation rule in Jira Cloud to copy labels from a parent issue to a newly created subtask. I'm using the smart value {{issue.parent.labels}} , selected from the sugge...
- Question
- cloud
- jira
- jira-cloud
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With the new Jira upgrade, on the Active Sprints screen, it no longer appears to tell us what sprint
With the new Jira upgrade, on the Active Sprints screen, it no longer appears to tell us what sprint we’re in unless we go to the backlog. I tried to add a note to it in the sprint goal section...
- Question
- cloud
- jira
- jira-cloud
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Would someone be able to share it?
- Question
- jpd
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Today, Atlassian officially rolled out the "Runs on Atlassian" badge across the Marketplace — and while it might look like just a small visual update, it actually marks the beginning of a new era for...
- Article
- jira
- jira-cloud
- privacy
- security
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When I try via UI, all documentation I find tells me it should be possible, however the UI only suggests email addresses to me. When I forcibly enter a group name, it still doesn't work. I also ...
- Question
- cloud
- jira
- jira-cloud
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I just received an email about my organization being deleted. Is this my entire organization? I have 2 or 3 sites that I usually work in.
- Question
- cloud
- jira
- jira-cloud
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Hi Team, In Jsm comment screen getting as default options (Add internal note) but i need (Reply to customer) while making a transition i am getting the "Add internal note" as a default option. Hel...
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For the Atlassian community and documentation, can I change the langauage to French from English?
- Question
- atlassian-accounts
- cloud
- jira
- jira-cloud
- not-applicable
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We continue to expand our integration capabilities for Assets in Jira Service Management, and are excited to announce support for CDW. In this blog, we’ll walk you through the integration steps and e...
- Article
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i downloaded the power up goodgantt and it just keeps stayin on the loading page. none of the troubleshooting from thr AI live chat has solved the issue
- Question
- cloud
- trello
- trello-cloud
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Hi, I need help. I want to know if I can modify fields in Version? For example, remove the Development field?
- Question
- data-center
- jira
- jira-data-center
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Hello, I want to do de next JQL to get all ticket in Sprint X. I want to see the task and subtask. I read about standardWorkTypes() and know that query: type not in standardWorkTypes() is to get the...
- Question
- cloud
- jira
- jira-cloud
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We have generated a cycle time report for a large number of projects and tickets. It has an odd gap in the graph that doesn't seem to exist in the data. Can anyone explain why this might be? ...
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unable to add some users as requested participants and not sure why. anyone any ideas? its not all users, just random ones who have same roles and permissions as users who we can add.
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