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Not getting invites to BitBucket repositories

Gaur_ Kamalkant
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April 15, 2026

I'm not receiving any repo/workspace invites on this account. All other types of emails from BitBucket/Atlassian just not repo invites.

I've tried setting up an email alias, enabling every email notification setting, disabling and re-enabling every email notification setting, getting the invite deleted and re-sent.

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2026

Hi @Gaur_ Kamalkant 


I have checked your email address and can see you've disabled product invitation notifications - hence why you've not been able to receive these.


To resolve this:

  • In order to receive invitations again, you'll need to navigate to your Atlassian account’s email preference center and tick the Product invitations option
  • Once complete - an admin will need to navigate to Workspace Settings > User Groups then access any and all user groups and cancel the invitation for each group by expanding Invitations Pending, click Cancel invitation to completely remove it from processing, then click Add Members in the top-right and insert your email address to properly resend the invitation

Please let me know how this goes.

Cheers!
- Ben (Bitbucket Cloud Support)

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