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Hello. I'm not receiving Verification codes to my email anymore. Is it possible my email is in a suppression list? Thank you.

• Question
• cloud
• confluence
• confluence-cloud

Hello. I'm not receiving Verification codes to my email anymore. Is it possible my email is in a suppression list? Thank you.

• Question
• atlassian
• cloud
• jira
• login

Our ex-colleague seems to be the admin of our Atlassian account. As a company owner I want to be our admin and now I can not access our account. How can I claim ownership?

• Question
• cloud
• jira
• jira-cloud

Hi, I'm unable to login into JIRA, due to unable to receive the authentication email in Inbox and Junk folder. 

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

I'm trying to push adoption of Atlassian Projects in my company however people are complaining, in my opinion rightfully so, that the link to an Atlassian Project from an Epic is pretty hidden away. ...

• Question
• cloud
• jira
• jira-cloud
• platform-experiences
• projects

Hi, I change my email in account setting. But my new email does not get any notification from system.

• Question
• cloud
• jira
• jira-cloud

Jira is a powerful tool for managing projects, but it can also be complicated. When set up correctly, it helps teams plan better, track work easily, and deliver results faster. However, if it’s over-...

• Article
• ai
• app
• no-code
• teamwork
• workflow

The Default Field Configuration Scheme has got applied to our company managed instance. When was this scheme rolled out ? 

• Question
• cloud
• jira
• jira-cloud

You’ve just landed a new project — the kind that requires precision, the right mix of skills, and a fast start. You open Jira, scroll through your team list, and start the mental math: Who’s avai...

• Article
• availability
• jira-reporting
• report
• reports

Hi, my Atlassian account was created under an Apple Private Relay email. I have removed the private relay email from my Apple ID, but now my Gmail login creates a new account. Can you help merge ...

• Question
• trello

I just got an email about the ending of the beta. At the moment in the beta there's 5 million tokens per day. The invitation to upgrade for $20 a month on the standard plan offers 2,000 credits per m...

• Question
• rovo-atlassian-intelligence

I can't log in to Jira because I'm not receiving a new verification code via email.

• Question
• cloud
• jira
• jira-cloud

Hello Team, When user forgot password and trying to send a recovery link he/she is niot get a recovery link in his mailbox either in junk/inbox. How to fixed this issue. Please help

• Question
• cloud
• jira
• jira-cloud

Hi,  I have the following date fields: Target start Target Discovery End Date I am trying to create a very simple value change automation.  When I change or set a date in the "Targ...

• Question
• automation
• data-center
• datacenter
• jira
• jira-automation
• +1 more tag...

지라 티켓 발행 시 이미지 첨부가 되지 않는 상황입니다. "업로드가 차단됨"이라는 문구와 함께 "조직의 보안 정책이 이미지 업로드를 차단했습니다"라는 문구가 뜨고 있는 상황입니다. 해당 상황 확인 부탁드리겠습니다.

• Question
• cloud
• jira
• jira-cloud

Bitbuckets incorrectly cancelled my workspace and Ihad been using it regularly.  I can't seem to see how to contact support.  Please let me know. Matt

• Question
• bitbucket
• bitbucket-cloud
• cloud

I found that trial version for 10user is 30day.. But again is it free lifetime for personal use? Can you explain bit more please?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

My account just signed out by itself and after getting back in with the same account, i cant find my old workplaces.

• Question
• cloud
• trello
• trello-cloud

I created a new "done" status for dismissing tickets that are just alerts or information "reviewed - no action needed". It's green, which is the color of completed/closed tickets, but they're still a...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hey Support team,    I hope this message finds you well. I found out that some commits of a user that he merged in the past few days are missing from the upstream master branch but we are...

• Question
• bitbucket
• bitbucket-data-center
• data-center

Hi , I'm using the Team Board Time Planner to log hours. I want to automate this process so that I receive a daily Teams message showing who hasn’t logged their hours. How can I set this up?

• Question
• automation
• devsamurai
• teamboard

I created a new user lookup field called 'Code Reviewer'. I also have a workflow status called 'Code Review'. If the 'Code Reviewer' field is not empty, I want to require the ticket to go to the 'Co...

• Question
• cloud
• jira
• jira-cloud

Currently, I have a Jira space with a workflow as shown in the attached image. Tasks are created and managed through Sprints. Regarding the “Done” status, I’ve created three columns: Done (RC) ...

• Question
• cloud
• jira
• jira-cloud

Need help to understand what field should I use in my JQL for extracting the Test cases attached to a story (zephyr)? Tried with various names starting with ’Test Case’, Zephyr, Coverage but nothing...

• Question
• cloud
• jira
• jira-cloud

收到过来自Atlassian 的邮件，之后突然收不到了，不知道如何解决

• Question
• account-identity