how to recover comments?

[Elizabeth Schmeling]

Could someone please tell me if, by subscribing to the Standard or Premium plan, it's possible to recover comment history? I lost everything while migrating boards on the free plan.

[Sakshi Verma]

Hi @Elizabeth Schmeling  ,

I’ve taken a look at your account and can see that you’re currently on the Free plan, and you initially used the Free Premium trial.

Could you please clarify if you moved the board to your Free workspace from another paid workspace, or if you copied the board? When a board is copied, please note the following:

• Cards and their descriptions will be copied

• Comments, card activity, card members, and archived cards will NOT be copied
  
  Thank you !

[Elizabeth Schmeling]

Thank you for your reply. Yesterday, the company subscribed to the Standard plan. Is it possible to recover the comment history from one of the boards, which was lost, when it was still the free plan?