Hello, Does Opsgenie provide an efficient way to route calls from the service desk to the appropriate on-call team member? Think of it as a reactive on-call voice routing scenario. Typically what...
Jira is not loading my project page and is giving the following error message: "Hash 842L04. Trace eafcef067b474417b7b0d08f2f81411a" How can this be solved?
I'm finishing the challenges, but they aren't being marked as complete. I'm not sure if I'm overlooking something or if it's a backend issue. Atlazzle Dazzle and Agile Author show as completed for...
got a new phone and my Trello main account is not showing up!!! I have tons of boards but there is nothing. Help! My toilechic account isn't showing but one board I don't recognize Thank you for re...
We have an SLA called "Time to Resolution", it based on how long they have to close the ticket based on the created date in a custom calendar. However we have a status called "waiting on third party"...
Can you guys please add a button that lets you sort cards by Start Date not just Due Date
I have a workflow with statuses A1 -> B1 -> C1 I would like to add a sub-workflow where if a certain condition is met, it would go from A1 to the sub-workflow 'a2 - > b2 -> c2' then back...
I have 40 jira projects for which I'd like to setup a global automation. When issues with "release-review" label is transitioned to Done, then release the fix version related to that ticket. I'm su...
All our engineering work goes into one of three categories which is noted at the Epic level. There is custom field in the Epic that has these options. I have been asked to have visibility into what t...
I have an account that I made with my university email. Now I try to login on Jira or Trello and it says that this account is "deactivated". It also says that it will send me an email but I have not ...
We have an asset schema that holds user data and syncs daily from Azure AD. When a new hire joins the company, their account is created in AAD, and a corresponding object is created in this user sche...
i have project "x" this project is company managed. i want to limit users to access only project X without getting access to other project in the instance. i created a costume groupe , ...
XRAY API to generate Test Result in PDF format Hi Team, I want to generate the Test Report of the XRAY Test Execution using the API in my Test automation suite, But am not able to find ...
Hello all, Over the past few months, a few users who primarily work in the same projects/issues have reported experiencing issues with comments on the issue(s) loading. This is not happenin...
Hello, I am having an issue where the Tags defined in my Confluence Cloud Database do not sort based on the way they were defined. Expected behavior is for them to sort Critical>High>Medium...
What’s the one thing you’ve done that made a real difference in async communication? We’ve been diving deep into async team workflows lately, and I’d love to hear what’s worked (or hasn’t) for oth...
Same question above, I need to get an email with the card attached to it, is it possible?
I have our backlog filter set to ORDER BY status DESC, Rank ASC, however, Jira does not allow me to re-order issues in our backlog even if they are in the same status. I get an error that "...
Hi Everyone! Atlassian recently released The State of Teams Report 2025. I'm excited to share here a companion piece to this report — The State of Nonprofit Teams. Atlassian for Nonprofits...
Our organization has Jira + Bitbucket + Atlassian Guard. I created a Project scoped Access Token. I would like to be able to see logs related to the tokens usage, i.e., the date and time of each oper...
I'm struggling to write a rule that compares multiple date fields and uses the latest one to update the value of the Due Date field, could you please advise? i.e. Custom Field Date 1 (equals ...
I need to remove a Document URL from a Jira document-type ticket, but I cannot find a way to do it. If I right-click on the link, I only get options to open the document. The Document URL field is st...
Hello, I recently attempted to navigate your automated system to find information on accessing Trello’s offerings for nonprofit organizations, but I wasn’t able to locate a clear path to subm...
Does anyone know if it would be possible to load in 25,000 labels into a jira project (custom field label). Would this affect performance? If I loaded them into one ticket, could I delete that...
My name somehow appears in a Confluence page editing although I am not in that page at all. The user that is trying to save sent me a link to "Close". I clicked "Close" for me to exit the page, but I...
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