We were distributed individuals working on some projects with our personal email addresses. Now we have our organization email addresses using GSuite and we want to migrate our users and data belongi...
Hello, I have a confluence page and I want to restrict editing access as shown in this link https://confluence.atlassian.com/conf615/page-restrictions-967337528.html But since the page alrea...
I am configuring many projects on Service Desk, I would like show the requests to customer after the quality tests. I don't know how to organize this projects to: 1. customers view only requests tha...
We are moving away from jira service desk but to stop request's coming in we need to be able to either disable the function to do this or hide it from the portal. i know we can hide the request types...
Hello Support, after upgrading from Verion 8.8.0 to 8.14.0 we are asked to enter the new license. I copy the license from our serviceportal and inserted it. After that a reboot is required. ...
Dear Atlassian Support! Is there any possibility to show the owners of the group for all users? Currently, only jira-administrators can check the owners. Thanks! Agnes jira-administrator
Customer cannot access the portal and getting the error as specified in below screenshot. Also, when I checked the project, customer permission is ok. Also, please find the project role, wh...
Hi, Is it possible to force a comment field when changing the status to done, but only with issues that have a certain label? So for example what I want is: an issue with the specific label will fo...
Hi Is it correct that Easy Agile Programs doesn't work with Next-Gen boards? I have tried to look into it as it seem very useful for our program but all our team boards are in Next-Gen so unsure if...
I have used the "Structure" macro to insert my board into a Confluence page. I would like to return only a sub-set of data: 1) all results belonging to a specific Issue Key (as per what's dis...
Scenario: I want to query sub-tasks that have been modified within a defined period. Problem: When the Sprint for the parent is updated, that new Sprint is also reflected in the sub-task(s). The 'Up...
I was showing our HR department their help desk to be. Given that HR deals with all sorts of legal matters, they would like to download issues to PDF's. When we looked at the export possibilities the...
Hi, Our organization has changed from amtrust mobile to Bolttech. We have some users on Atlassian still using the old amtrust email. On the single user’s page, I cannot see an option...
Hello! I'm trying to search for all issues that was updated in the last X hours by a specific user. It does not need to be the last update. If a specific user made an update (any type of update) in...
We are getting a little desperate with using Bitbucket Cloud Pipelines in combination with our private on-prem Docker registry. The Docker push from BB Pipelines is so slow (around 5 minutes) that th...
Hi! I need to add a validator to a transition so issues can only be moved to "Pending" status if there is at least 1 linked issue with "is blocked by" type. So I chose this option here, but I'm afr...
I am evaluating Jira and using sprints for my backlogs. I create Epics, and under these I create stories. Each stories can have any number of tasks and for each tasks I am breaking down into number o...
Hi Community~ We'd like to import a Microsoft Word file into Confluence, which contains lots of MathType formulas. We have installed the plugins "MathJax Inline Equation" and "MathJax Blo...
Hello, We recently created a Jira Software for a project, in which we would like to have feedback (bugs and tasks) from certain keyusers who don't have licence access to JiraSoftware. We have creat...
Hi There, Can you please help me to understand on reporting of a Jira ticket, which will show how the Jira ticket was transited on various status. e.g. We have status like Ba...
Hi Everyone, I work for a company that involves a lot of machine learning (and waiting for computers to calculate things), therefore we tend to bounce around between a lot of products. Th...
Hi Team, We have added few users and none of them getting email for verify. So users are not able to login. Please help
All "Done' issues to have a strikethrough when in the Backlog and Active Sprint view
Getting warning "Reload site" when switching visual to text mode or text to visual mode in Jira issue description field.
Hi, I just created an organization and manually added all our users so they will share their request (default) and be able to see all other requests, too. We already have a lot of existing requests...
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