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On my Kanban board tickets w/ status To Do don't appear in To Do list. Only appear once In Progress.

• Question
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

Within planned time report on screen the total hours per person per project for the selected period is correct. However when report is extracted to Excel the report multiplies the number of days with...

• Question
• cloud
• jira-software
• jira-software-cloud
• tempo

New User Here: is there a way to add a note that only some agents see? or just private to me, on an individual ticket?  Thanks in advance, i have searched the various help areas but dont see thi...

• Question
• cloud
• jira-service-management

I've added labels to a published page, in both edit and published mode, but the labels do not appear at the bottom right of page.  Thanks

• Question
• cloud
• confluence
• confluence-cloud

Hi, I am trying to create two dimensional Labels Chart and be able to pull report based on tickets Labels. I have created one already, the issue is that i am unable to pull any report. The report ...

• Question
• cloud
• jira-service-management

This page on your support site says: The Labeled content page If you're viewing a page or post that has labels or displays theAttachments macro, you can choose any label to go to theLabeled conten...

• Question
• cloud
• confluence
• confluence-cloud

Hi, I want to create a pipeline in bitbucket to deploy(.zip file) in Elastic Beanstalk. I have two environments (Test and production), so when a developer push to the test branch the pipeline will m...

• Question
• aws
• bitbucket-pipelines
• cloud

I would need to be approved by a specific user, where is that field assigned?

• Question

Since the beginning of Jira Server and Data Center, the strict user tier based licensing was a big pain point for the customers. The problem is that you can only purchase licenses based on these tier...

• Article
• atlassian-marketplace
• jira
• jira-server
• licence
• server

Hi, In our team, we are managing to different service desk projects. Some of the team members  have opened tickets for a team through a service desk, but when they logged in to another service...

• Question
• cloud
• jira-core
• jira-core-cloud

Directory ID: 10584065 Name: LDAP server Active: true Type: CONNECTOR Created date: 2021-01-19 14:45:16.06 Updated date: 2021-01-19 15:44:20.305 Allowed operations: [UPDATE_GROUP_ATTRIBUTE, U...

• Question
• bamboo
• bitbucket
• bitbucket-server
• server

Hello, the question is similar here. We are needing one sprint to cover projects, and I am also viewing all projects in one dashboard now. When I click on one of the projects, I just see the local sp...

• Question
• jira

Hi, Google and Microsoft are planning on disabling Basic Authentication. So, OAuth2.0 is introduced for JIRA server 8 versions. We use Basic authentication for Incoming mail in JIRA 6.3.11  S...

• Question
• jira
• jira-server
• server

Dear all, We are using Jira Service Desk with different Service Request available. We need to be able to add more service request in the list of Control article suggestion section, this in order to...

• Question
• cloud
• jira-service-management

Hi, basically, the comparison of page versions detects for spaces (added/deleted). We currently have a page where a space has been added, but this is not displayed in comparison to the previous page...

• Question
• confluence
• confluence-server
• server

Hi All, I was trying to create a filter to fetch issue based on linkedissue details. My filter should be like issue in linkedissue(type=task and status = closed and summary ~ Deploy) so basically ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I need to create a Case in Dynamics 365 when an alert created in Opsgenie. I am not able to find any API for this trigger. If anyone knows how I can achieve this, please let me know. It wou...

• Question
• opsgenie

I am using this issue and want to filter our issues that are older than 180 days. However, issues created last week are included in the results. Could you help figure out the filter? resolution = Un...

• Question
• cloud
• filter
• issue-create
• jira-software
• jira-software-cloud

Me preguntaba si es posible migrar incidencias creadas en un proyecto,  a otro diferente,  y como hacer esto.  Gracias,  Un saludo.

• Question
• cloud
• jira-service-management

The disable option checkbox appear after several seconds. When it does the first time, we try to check it and it disappears instead of disable async poker on the project. After that it appears again ...

• Question
• cloud
• jira-software
• jira-software-cloud
• planning-poker

Hi All, When a user publishes / edits a page is it possible to prompt them if the page contains certain words e.g. password to confirm sensitive credentials are not stored within the page.   ...

• Question
• cloud
• confluence
• confluence-cloud

Confluence Server version:  7.0.2   Hello, I'm having trouble with my password reset link. The link does not reach the email - there is no error in the log. Test email is sent cor...

• Question
• confluence
• confluence-server
• server

Hi, Some of my team members are receiving the notifications through mail (as a Reporter) with the status en Spanish, for example: " Angel changed the request to Resuelta" instead of "Angel changed ...

• Question
• jira-core
• jira-server
• jira-service-management

How can I share content from my personal Home page with others? I tried setting the page to Open for everyone, but nobody can see the content. Can someone explain to me how I can share content from...

• Question
• cloud
• confluence
• confluence-cloud

We currently trialing the Jira service desk and would like to know the following please: 1. Can customers use the Jira mobile App to raise issues? 2. Does the customer need a license to raise reque...

• Question
• cloud
• jira-core
• jira-core-cloud