The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Import error on JIRA knowledge base

Nadhirah DeWet
January 18, 2021

Hi, 

I am trying to import a word document onto my knowledge base and keep getting a "can not import document, we have run into an issue importing your document" 

 

Please assist, 

Thank You 

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
KAGITHALA BABU ANVESH
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 18, 2021

Hi @Nadhirah DeWet ,

Recently someone faced an issue. I've provided a temporary solution. Please check the below link.

Word doc import in confluence 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events