Hi there, Currently it could take multiple internal comments before we come to a resolution of a reply for a customer. Is there a way to notify the customer that a team is currently investiga...
Attempting to push changes from my local git repository to bitbucket is consistently failing with error: error: RPC failed; curl 56 OpenSSL SSL_read: error:140943FC:SSL routines:ssl3_re Any ideas?
I add "validation" in the "Workflow" create step. But I can't do what I want. If my goal is "Developer", the role of the "reporter" in the project is that "Due Date" should not be mandatory when crea...
Hi, we have to connect our shared-mail-box to Jira Service Desk with incoming mail handler. At the moment we have the following problem: -If user is not a Jira User, technical user will be set. -...
Hello I want to check a radio button value with a groovy script. My radio button custom fiel ID is 15002, can have 3 choose : none, oui, non. If value is on "yes", I want a true return H...
I have gone through the User Management API ,specifically the disable user API mentioned here: https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-acc...
Hi. I am using Trello in my iPad Pro 11 with iOS 14.2 and a smart magic keyboard, but the shortcuts, any shortcut doesn’t work. Did you something with the last update? Because before it w...
in 2019 i transferd ormeus coin from hitbtc to a airwire wallet. now recently had troubles loging in to airwire finaly did but when i click on "wallet'" nothing happens. i have transaction details i...
Can you please help us close the below vulnerabilities : - Atlassian JIRA: Template injection in Jira Importers Plugin (CVE-2019-15001) - JIRA Security Advisory 2019-07-10: Jira Server - Template i...
I have to confirm that, Is Trello provide any kinds of one-to-one or one-to-many Video call SDK for android? Please respond me with desire answer. Thank you
When creating a ticket in Freshdesk, the resulting ticket in JIRA does not automatically populate the Freshdesk tickets URL. Is it possible for us to have the URL added automatically when the ticket ...
Hey there, is it possible to change the text "Kontaktieren Sie uns zu" in the Service Desk portal? I have not found the settings to do this by now. It's just about the kind of language we have with ...
Bonjour, J'ai créé un tableau Trello qui est partagé à mon équipe. Une personne en dehors de l'équipe doit avoir accès au tableau mais je ne souhaite pas qu'elle puisse avoir la visibilité sur l'en...
Hello, After update, i have this error on customfield : >>> <script type="text/javascript"> (function($) { AJS.$("#customfield_10040 option[value='-1']").remove(); //Removes the d...
Looking for some help.. We have recently moved from 8.1.0 to 8.12 datacenter and everything seems to have gone well enough. We use the 'Schedular' option on projects to plan work. The option remai...
HI, For registering the Confluence cloud webhook successful through Addon multiple API calls are made from our end as well as from the Confluence server. The steps are mentioned below. 1) UPM toke...
Hi i m using (ACE) i m trying to get sprint report with : /rest/greenhopper/latest/rapid/charts/sprintreport?rapidViewId=${boardId}&sprintId=${sprintId} but i get 403 error , (it...
Hi, I have an existing (years old) BitBucket project. I've migrated the Issues to Jira (free). I can access the Jira issues from the Jira site itself. The repo and Jira are also linked as far as I kn...
Hello everyone! We have been using Customer Portal in our company as a way to allow users/customers to check the status of their tickets. However, we noticed that once the resolution is set for th...
Hello! There is a need in useing Atlassian products in Ukranian, which is not the one "of the box" languages. As far as I understood, there are two ways to do it: 1) Install a language pack from Atl...
"Ghost" Cover I have this one card that is showing none of the custom fields/checklist/comments/etc. items and shows the card title ghosted over the cover... when I remove the cover everything is fi...
Dear all, I am working for a customer who has a Jira cloud Instance running in prod. We have setup different Jira service desk request and automation rule in order to cover customer needs. Followi...
Hello everybody, I am looking to create a custom field. When an agents wants to create a ticket, I want him to pick an organisation and a customer. Is it possible to create a dropdownlist with all...
I've changed an epic name, but in all dropdowns and badges it shows the old one, how to update it? I was like a week ago on some epics, so i think it's not local cache.
Hi, I have just migrated from Jira server to Jira cloud and wonder which is the best way to migrate Zephyr test data from the old server plugin to the new cloud plugin Regards, Inge
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