URGENT: How can I reach a Live Support Agent?

[Alan Silva Lillo]

I’m getting frustrated with the bots and recommended articles, especially after I already submitted a support ticket. Is there any way to get help from a live agent? How can I contact one?

The ticket I submitted was answered by a bot that completely ignored my question and instead reactivated a subscription I did not want. I don’t want that charge on my business card.

What I actually need help with is accessing my Confluence workspace.