Opsgenie

Dear all, I have seen information of the new Alert platform Opsgenie which is part of the new Service Management module. I have breifly see description of Opsgenie and would like to get some confir...

• Question
• jira
• opsgenie

I have a scheduling situation that I can't find a clear answer for.  We have several teams, each with their own on-call schedule currently.  Some users are members of more than 1 team.&nbsp...

• Question
• cloud
• opsgenie

Hi, I have a question between icinga and opsgenie. I'm using binary icinga2opsgenie on my icinga integration. When I have a CRITICAL state, an alert is generated and sent on opsgenie -> All is o...

• Question
• cloud
• icinga
• opsgenie

I am unable to set up the Jira integration to Create tickets when I receive a alert come into OpsGenie from any of my connected sources. The alerts are created just fine but then no ticket is created...

• Question
• cloud
• opsgenie

Every time I open the Opsgenie App on Android it prompts me to override the Do Not Disturb settings. But the subsequent Android settings menu doesn't contain Opsgenie as an option! Strangely, this ...

• Question
• cloud
• opsgenie

Thought someone might want to see it so posting the thwack article I put together to be able to unmanage or mute a node from an alert. Enjoy!! OpsGenie-Solarwinds-OEC-Connector-Python-Updates-Unman-...

• Question
• opsgenie

Is there actual PDF documentation or just web pages? If there is documentation, where can I download it?

• Question
• cloud
• opsgenie

Community! I need your help to see if there is a way to fix the details of the alerts seen in MS Teams as they are wrapped in HTML code. Example: Freshdesk Case: https://URL/Case/9861 Description: ...

• Question
• cloud
• opsgenie

Hello, I changed my subscription plan and want to test when it goes into effect to make sure I still have the functionality I need. I see this message on my subscription page:   Your current ...

• Question
• cloud
• opsgenie

How to add 1 seat for OpsGenie over API? Now I adding here https://app.opsgenie.com/settings/billing/subscription over web, but I need over API

• Question
• billing
• opsgenie
• rest-api

Can you create a alert suppression for after hours? For example... alerts less than Critical from 1800 to 0900 weekdays would be suppressed until normal workday M-F 9-1800. Please advise and thank yo...

• Question
• cloud
• opsgenie

Atlassian Team -    I am trying to configure our JSM demo project to generate an Incident on the Opsgenie side when an Incident request comes into the JSM project. This seems like it s...

• Question
• cloud
• jira-service-management
• opsgenie

Is there a way to add a predefined tag to arbitrary alert with an action ?

• Question
• alert
• cloud
• opsgenie

Earlier in 2020 Apple relaxed the requirements for application developers to utilize Critical Alert Notifications in iOS. Since then other incident response platforms have added the ability to l...

• Question
• ios
• opsgenie

We’re proud to announce that our integration with Amazon DevOps Guru is now live. The Amazon and Opsgenie product teams have worked together to build a deep integration between Opsgenie and the new...

• Article
• opsgenie

Hi there, I have JSM > OpsG working fine.  For some reason, If I trigger an alert on OpsG, I get an email and SMS, but it fails to create a ticket on JSM. In the OpsG log, I can see the foll...

• Question
• opsgenie

We have multiple systems that send out "alerts" when there are failures (high CPU usage, hard drive running out of space, running out of memory, website down, application unhealthy, etc, etc). &nbsp...

• Question
• cloud
• opsgenie

When I try to delete a user through the API, I get an error like: Please remove it from schedules: [My Test Schedule]' how can I delete a user from the schedule through the API? p. s. I am trying ...

• Question
• api
• opsgenie
• rest-api

Hi team,   we are trying to come up with an automated incident creation rule that fires based on alert count (grouped by tags?). In a perfect world this is something we would like to achieve:...

• Question
• cloud
• opsgenie

Getting sporadic responses from support, and am looking for help from the community because we are now reaching critical service interruption.  We have complex alerting and scheduling set up in...

• Question
• cloud
• opsgenie

Hi there, we are using alertmanager --> Opsgenie --> StatusPage scheme in our case and we want to see on the statusPage only Incident name without [Prometheus]: add-in name definition. Our...

• Question
• cloud
• opsgenie
• prometheus

My Company is using OpsGenie to get alerts from another software called Graphana but all alerts come with the same priority number (which is 3). I wanna know if there's a way how to put a fixed prior...

• Question
• cloud
• opsgenie

I was reviewing the pricing plans for various Atlassian products, and came across what I consider to be an interesting oversight in licensing for the free versions. Now, there's countless things I co...

• Question
• opsgenie

Hello all, is there any way to prevent Google StackDriver from auto closing an alert in OpsGenie when the value of the matrix drops back below the alerts threshold? My GCP notification channel is a W...

• Question
• cloud
• opsgenie

I'm new to opsgenie and looking for the best way to structure my alerts and notifications. My alerts are coming from azure alerts and we have different subscriptions sending alerts, we have differen...

• Question
• cloud
• opsgenie