Opsgenie

The Calendar in OpsGenie when configuring maintenance windows is starting with Sunday. In my opinion making the calendar confusing and open to human error. While one might have personal opinions on t...

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• opsgenie

Hi, we've setup users in Opsgenie based on the out-of-the-box "admin" role in order to do their jobs (rather then create a custom role assuming Atlassian will enhance the integration with Atlassian A...

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• opsgenie

Critical Alerts for the Opsgenie iOS app are here! The latest iOS mobile app version (3.4.2) offers an option to override Do not Disturb (DnD) or silent mode for mobile notifications. You can now put...

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• opsgenie

Olá! Por padrão, a integração do OpsGenie ocorre com a tabela de incidente. Possuo uma tabela customizada chamada incident_alert, e gostaria que os Alertas do OpsGenie chegassem quando eu abris...

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• cloud
• opsgenie

Hi! By default, OpsGenie integration occurs with the incident table. I have a custom table called incident_alert, and I would like OpsGenie Alerts to arrive when I open a ticket on this table, ...

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• cloud
• opsgenie

Hello, I want to add multiple teams to my opsgenie product. But I cannot see that button. I am site admin in Jira. Which permissions must I have? It looks like I have user role in opsgenie setti...

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• cloud
• opsgenie

I've seen articles about incoming call integration with Opsgenie i.e creating alerts based on calls, so How to set incoming call integration in Opsgenie?   Currently I've essential plan a...

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• cloud
• opsgenie

My client only wants to have 4 values in their Priority list. How can I remove Priority -5 (Informational) from the list of Priority values ?

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• opsgenie
• priority

Hi, I'm trying to figure out if we can have the 'reporter' field from JSM flow to OpsGenie? The use case is that when a person submits a ticket in JSM's portal/ desk, that user is recorded as the "r...

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• opsgenie

I set up an API integration in OpsGenie so that an external process can send alerts to OpsGenie when it fails. The external process failed, but there was no OpsGenie alert generated. I'm trying to de...

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• cloud
• opsgenie

I have a Jira Service Management instance and a service management project that has Opsgenie features built in. I want to know 1. If there is a way to link service management incident tickets t...

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• jira-service-management
• opsgenie

We have OpsGenie set up to generate an alert for incoming phone calls via the "Incoming Call" integration for a particular team. This is all working perfectly -  the alert is created in the syst...

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• cloud
• opsgenie

Is there a way of select the fields that are sent in an email alert. PR

• Question
• cloud
• email
• opsgenie

Hello, I configured a new CloudWatch Events integration by following the documentation in Amazon CloudWatch Events Integration. On AWS, when the a new topic subscription is created, CloudWatch auto...

• Question
• cloud
• opsgenie

Hello, I was trying to find a way to automatically close some alerts that are sent to our account "Default API": these alerts are correctly coming on this endpoint and I know how to create the appro...

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• cloud
• opsgenie

Hello, My team uses a calendar month rotation for off hours support -- January, February, etc.  Is it possible to do this with an OpsGenie rotation or is a 4 week rotation the closest we can ge...

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• opsgenie

Hi, we are trying to integrate Icinga2 alerts into OpsGenie. As the infrastructure behind is quite complex, we choosed to use custom_variables to categorize hosts and services. 1) Is it possible t...

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• cloud
• opsgenie

Hi.  I have created an Incident Record and  status is solved . Is it possible  to add for example a workinglog.txt as an attachment to the Incident record ? Right now I can not find ...

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• opsgenie

Has anyone been able to successfully upload a file to an alert using powershell? If you have some sample code you could share, I would greatly appreciate it.   I've looked online for similar ...

• Question
• cloud
• opsgenie

We have a Standard Jira Service Management plan. We are looking to utilize Opsgenie not only for our Service Management projects but also add the SolarWinds Integration. (specifically, 'Solarwinds Or...

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• opsgenie

When we receive a call from Opsgenie, an automated voice says you have to press a key, to accept the call. Is there a way to turn off this, so that you don't have to do this key press to accept the ...

• Question
• cloud
• opsgenie

I've made a few successful API calls using the same integration key (Get Alerts, Update Description, Add Tag), but while trying to CLOSE ALERT, I get "The remote server returned an error: (400) Bad R...

• Question
• cloud
• opsgenie

Thanks

• Question
• cloud
• opsgenie

Hello everyone, I'm trying to create automatic Opsgenie alerts from Jira Service Management, actually this is working but alerts are always creating with P-3 Moderate priority, and I wish this could ...

• Question
• alert
• automation
• cloud
• integration
• jira-service-management
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We’re excited to announce that our new integration with Snyk is currently in beta! Snyk is a developer-first security solution that helps organizations use open source and stay secure. Integrate Snyk...

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• opsgenie