Opsgenie

Hello, We are evaluating opsgenie and I am not able to add more than one rule for my team. Any idea why I can create only one rule or why the Add rule button is not appearing any more ? Note t...

• Question
• opsgenie

Dear all, We need to try to automate as much things we can and we were thinking of a scenario during our evaluation of opsgenie. Question 1 :  Is there a way to create automatically an incide...

• Question
• opsgenie

Dear all, I am evaluating opsgenie and I am actually checking how the different type of notification works. In the notification setting I have set it up to be all ( email, sms, voice call) In appa...

• Question
• opsgenie

I have a rotation in my testing calendar for myself weekdays until December 3rd, 2021 However on opening the Calendar in Outlook, it only shows the events up to the end of June 2021. I have noticed...

• Question
• opsgenie

We have our on-call rotation based on weekend support with our engineers on rotation from Friday night to Sunday night. Is there a report that can be run on Monday (for example) to show who is on ca...

• Question
• opsgenie

Dear all, We are actually running Jira in a Datacenter architecture and we would like to evaluate opsgenie integration for which we will need to build a POC demo for our stackholders. I have read t...

• Question
• opsgenie

Hi, we have a Jira Standard subscription included with OpsGenie. We configured an Email and JSM integration on the Teams page in OpsGenie. The goal is that when a new email is sent to this OpsGeni...

• Question
• email
• jira-service-management
• opsgenie

Hey everyone, I am currently trying to achieve the following: We have a customer who runs JIRA datacenter cluster via the Azure Template (https://azuremarketplace.microsoft.com/en-us/marketplace/app...

• Question
• azure
• cloud
• opsgenie

I am wanting to extract incident data for reporting purposes in a separate database. Is there a way to be alerted (via webhook) when an incident is changed in any way? I see the alert webhooks (which...

• Question
• cloud
• opsgenie

EDIT: everything working, see below comment why we thought it didn't work. Slack supports markdown formatting, but looks like the Opsgenie Slack integration doesn't specify (or allow to configure)...

• Question
• format
• markdown
• opsgenie

Opsgenie's out of the box integration with ServiceNow currently populates the short description, description, and assignment group of an Opsgenie-created, ServiceNow incident. A lot of folks ask how ...

• Article
• opsgenie
• servicenow

When We try to configure AWS SNS outgoing integration we can not restrict on this AWS Region because it's not appear in drop down list. This is not an AWS restriction so I suppose it's an opsgenie r...

• Question
• opsgenie

I have a use case where i am using email integration for multiple type of alerts.. for one type subject contains "<" and hence opsgenie truncates the subject and just show before "<". in order ...

• Question
• opsgenie

It would be nice if we could copy a URL or share a link to a specific search for incidents or alerts. Currently, to share anything, we need to Save it. That means cluttering up the UI for searches...

• Question
• opsgenie

For the above mentioned report, is there any way to have the report filter on specific users or teams?  

• Question
• opsgenie

hi I can not log in  Opsgenie using my atlassian account. I already attended my account to the group and gave them permission. when I login, it still unable to login and the sys...

• Question
• cloud
• jira
• opsgenie

Recently ran into an unexpected source of confusion with the opsgenie slackbot.  Specifically, querying whoisoncall returns the participants in a non-deterministic order, and without the rotatio...

• Question
• cloud
• opsgenie
• slack

Looking for the white paper located here as that link just presents a page with an infinite spinner.  Thanks!  

• Question
• cloud
• opsgenie

Hello, We have some teams that are not fully in Opsgenie and some experts we consult that are not part of a team in Opsgenie.  Some of our alerts are issues where we need to involve those other...

• Question
• opsgenie

Hello, I'm trying to set up Jenkins integration on a server of ours, but I'm seeing odd behavior in the logs and not seeing any alerts or notifications out of OpsGenie.   As far as I can...

• Question
• jenkins
• opsgenie

" Team API Keys are not authorized to perform this action"

• Question
• opsgenie
• cloud

I am following the instructions of  Integrate Opsgenie with Microsoft Teams V2   When I click on step 1 - Go to Opsgenie's Microsoft Teams Integration page. I get the fol...

• Question
• ms-teams
• opsgenie

...etrics_path: "/yyy" params: agent: ['xxxx'] delta: ['true'] function: ['xxxx'] static_configs: - targets: ['yyyy'] - job_name: 'DT12A SAMPLE' scheme: https basic_auth: username: usr password: pwd m...

• Question
• prometheus

good morning I wonder how long an alert stays open in opsgenie if there is no action? I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a l...

• Question
• opsgenie

We are testing Runscope integration with Opsgenie and to set the configuration for notifications in Runscope, do we have to set the notifications for each and every API or we can roll out this config...

• Question
• cloud
• opsgenie