Opsgenie

Suppose a user gets an alert because he is part of a team alerted but he cannot resolve the issue-- is there anyway to forward an existing alert to another team, or would a new alert need generated?

• Question
• cloud
• opsgenie

Hi. Has anyone integrated OpsGenie with Google Chat?  If yes - how did you do it.  I found a few possible solutions https://zapier.com/apps/opsgenie/integrations/google-chat--webhook ...

• Question
• cloud
• opsgenie

Hi There, We are currently looking at using OpsGenie for our On Call scheduling, but would like to know if it has the ability to send out notifications of who is on call to our clients in JIRA?

• Question
• jira
• opsgenie

I have setup the OpsGenie to Zendesk Integration. OpsGenie is creating tickets to Zendesk and all the triggers in Zendesk seem to work with the correct alerts in OpsGenie. When looking at the Zende...

• Question
• cloud
• opsgenie
• zendesk

Hello, I am testing the OpsGenie calendar sync and I had questions on how schedule changes get published to a subscribed webcal URL ? For example: Lets assume user 1, user 2 and user 3 are in a ro...

• Question
• cloud
• opsgenie

We get notified on the app but then have to manually update the slack channel that X person's schedule is ending and Y person's scheduled has started. Is there an automated way to do this?

• Question
• cloud
• opsgenie

I am trying to find a way for a JSM agent to create an incident within OpsGenie when that agent "raises an incident" or marks an incident within JSM as "Major". I have read that a lot of the incident...

• Question
• opsgenie

I have admin role of a Team and want to make policy with Team API. The Problem is, [Policy API - Create Policy API - responders field] requires userId not username. I tried to find  out userId...

• Question
• cloud
• opsgenie
• policy
• user

Opsgenie APP doesn't play any sound on MIUI 12. Opsgenie APP always shows the default sound which is for all apps on my phone: But it doesn't matter if i change the sound to something else, sou...

• Question
• cloud
• opsgenie

When we create an integration(Datadog, NewRelic) with Terraform, the API key doesn't return on the payload. How do I get the API Key? I've tried on https://api.opsgenie.com/v2/integrations/integrati...

• Question
• api-key
• datadog
• integration
• opsgenie

Hi Team, Can someone help me get complete documentation of Opsgenie? I started to learn the Opsgenie tool but before that, I wanted to know what Opsgenie is and how to use it? and a complete end-end...

• Question
• opsgenie

We setup the Zoom integration and created the Room in OpsGenie.  When creating a new ICC, it creates the link to the room so long as the person who created the ICC, opens the room first.  &...

• Question
• cloud
• opsgenie

My team Is wearied by the periodic notification of on-call status. This alert comes in on fire like a system outage, but is not valuable except for standing people's hair on end. Is there a w...

• Question
• cloud
• opsgenie

After intergrating opsgenie with servicenow it is not creating a ticket will the necessary fields in Servicenow. Multiple fields in servicenow are empty and external updates are not going via opsgeni...

• Question
• cloud
• opsgenie

Hello everyone in this community!   I need help to create Perfect view of created Opsgenie alert :) Let me show details. I have custom multi-select field Post-Incident Review Actions&nb...

• Question
• opsgenie

Presently, we get Opsgenie failure alert for failures in dev, stag, and master  github branches. However, I would like to filter this alert to happen only when there is  a failure in the ma...

• Question
• opsgenie

Hello, How can we setup the jira integration, to properly reflect the JIRA ticket states if there's custom states in the JIRA ticket type that link to the alerts? The current option is very limited...

• Question
• cloud
• opsgenie

Opsgenie keeps putting my phone on DND, causing me to miss phone calls/text messages.  I do see a few existing help articles from people with similar problems (https://community.atlassian.com/t...

• Question
• android
• cloud
• opsgenie

Is it possible to populate a slack user group with the current Opsgenie on call? I maintain several on call rotations in Opsgenie. We have a Slack user group that I maintain with the people curren...

• Question
• cloud
• opsgenie

I have an OpsGenie team setup, and a Microsoft Teams v2 integration, which successfully sends alerts to a MS Teams Channel.  However, I'd like to create filters to send some alerts to one chann...

• Question
• cloud
• opsgenie

Hi I'm looking for a way to add a predefined saved search to list all the incidents that were either opened or closed in the last week. Is this somehow possible? Filtering incidents that were ...

• Question
• cloud
• opsgenie

How can we fect opsgenie data if there is no option to visualize graph for services ? Is there any third party tool that helps in fecting opsgenie data ? Since there is no features in opsgenie to vis...

• Question
• cloud
• opsgenie

Is there any third party applications that helps in visualizing services & service relationship in Opsgenie? Similar to Insight objects graphs which throws the compelete details of the objects an...

• Question
• cloud
• opsgenie

People don't necessarily wake up for alarms that go off just once.  In the Android version of the Opsgenie app, there is an 'Insistent Notifications' section in the Sounds settings page that cau...

• Question
• cloud
• ios
• opsgenie

could you please let me know what is the naming standards that we could following when creating the alerts , teams , schedule/ for eg. when the team name is Application Money Transfer  what wo...

• Question
• cloud
• opsgenie