Opsgenie

I am on JSM cloud and have Opsgenie installed in it. I am currently exploring Opsgenie. I have performed integration between Opsgenie and JSM, when i add comment in JSM ticket, it is getting added ...

• Question
• opsgenie
• jira-service-management-cloud

Hi, I'm trying to query the OpsGenie API from a Node.js app and I'm using the supplied Node.js library to do it. The library doesn't appear to have any support for paginated results and it appears t...

• Question
• api
• cloud
• opsgenie
• pagination

Hi all, I've recently taken over the OpsGenie administration in my company and as I'm fairly new to this tool I'd like to know a way to identify if a Marid integration is in place.  I had a lo...

• Question
• cloud
• opsgenie

Hi, I have set up a new Team in Opsgenie. That teams is on a rota. Members of that Team DO NOT cover Monday - Friday 9:00-17:00 (as this is OOH's Team only). They are on the following Rota: Weekd...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• opsgenie

Do we have any ways to create and configure custom keys for different issue types For example Apart from the icons which can be used to differentiate across different issue types can we also have t...

• Question
• cloud
• opsgenie

Hi, I have an integration between slack, pager duty and jira in zapier. We pull the current on call user from pager duty. Since we are moving from pager duty to opsgenie, we want to be able to pull ...

• Question
• cloud
• opsgenie

I got a new phone number. How do I change my contact number to new one in the opsgenie?

• Question
• cloud
• opsgenie

TL;DR: Opsgenie’s Marid integration server was deprecated on December 26th, 2019, and it will be 100% retired on November 21st, 2022. All Marid integrations and any integration that is using the “sen...

• Article
• opsgenie

Hello, I am using the FREE Jira Service Management(JSM) cloud and looking to test the OPSGENIE integration feature, however I keep receiving the attached error. Can anyone please advise if it's pos...

• Question
• opsgenie

I got an email from Microsoft saying that I need to renew our certficate with Opsgenie.    You’re receiving this notification because your email address is associated with Opsgenie. The ...

• Question
• azure
• opsgenie
• sso

Is it possible not to send all alerts with the priority less than critical during the night ?  

• Question
• cloud
• opsgenie

Please vote on this enhancement requests.  We use Microsoft Teams for all of our meetings, it would be great if there was an integration with OpsGenie to use MS Teams for conference rooms, simil...

• Question
• opsgenie

I'm using the opsgenie .ical feed to import my shifts into my own calendar. This works great, but there is one small issue with this: the feeds only contain data which is a few weeks in the future. I...

• Question
• cloud
• export
• feed
• ical
• opsgenie

Hello community Atlassian, @Equipo Soporte  I have made the integration between Opsgenie and Jira Service Management (JSM), the current scenario allows to capture in JSM the alarms cre...

• Question
• cloud
• opsgenie

i checked the golang sdk, it doesnt have postmortems api implementation i checked the opsgenie document, there is Get postmortem by id api but i was wondering if there is a list all api please. tha...

• Question
• cloud
• opsgenie

We are not able to create jira tickets in alerts 

• Question
• cloud
• opsgenie

I was reading through https://support.atlassian.com/opsgenie/docs/automatically-create-an-incident-via-incident-rules/ and it states the following: After an incident is opened, alerts matchi...

• Question
• cloud
• opsgenie

Dear Opsgenie/Atlassian Community, I am new here in the community, we are looking to explore Opsgenie's SMS alert feature, the project I am working on is to have an SMS alert sent when there's an In...

• Question
• cloud
• opsgenie
• servicenow

I have setup a few on call rotations but now I am looking to create a bi-weekly schedule but the rotation options seem limited to either, dsily, weekly and custom. But it does not allow me to skip a ...

• Question
• cloud
• opsgenie

I was getting alerts from prometheus on Opsgenie but from 10 to 15 days I was not getting any alerts on Opsgenie.

• Question
• integration
• opsgenie
• prometheus

Hello, At my workplace, we've been using the legacy Jira Service desk integrations with OpsGenie. We were very excited to see the improvements in the integration capabilities but ultimately, we need...

• Question
• cloud
• opsgenie

Hello, I have setup alerts that work from Zendesk to Opsgenie and from Opsegenie to Zendesk. I am now trying to setup incidents. This works from Opsegenie to Zendesk but not from Zendesk to Opsegeni...

• Question
• cloud
• opsgenie

I have alerts with the "_" character in the description.  But these are not matching when I query something of this form: description:*AAAA_BBBB_FAILURE* If I use any section it will match but...

• Question
• opsgenie

I'm trying to close an alert using the API based on its alias. The alert looks like this: I'm trying to close it by sending a POST request to `https://api.opsgenie.com/v2/alerts/test-lu...

• Question
• cloud
• opsgenie

When using the Log API to download log files, a link is generated. We need to have that link defined in our corporate proxy allowances. The links we're getting now start with https://rps-bucket-prod...

• Question
• cloud
• log
• opsgenie