Opsgenie

We can invite Users and add them to Teams, define oncall schedule, etc. We can also create Groups and add Users to them... but that's it? What are Groups used for in OpsGenie?

• Question
• cloud
• opsgenie

Unlike labels in Jira, when I start to type a tag in Opsgenie, there is no autofill. I would like to get a list of all the tags that are in use in Opsgenie.  Is there a way to get that list?

• Question
• cloud
• opsgenie

Hello, With the new update to New Relic, there is no longer an Opsgenie integration but rather a webhook.   https://docs.newrelic.com/docs/alerts-applied-intelligence/notifications/destination...

• Question
• opsgenie

Hi everybody, I've administrator and service desk team privilliged. I'd like to ask you I want to integrate our Jira Cloud environment with our Server Density service for OpsGenie Alert System. So ...

• Question
• jira-service-management
• opsgenie
• server

We have a SCOM 2022 environment and the OpsGenie solution sometimes seems to work and then stops working. After a complete removal of the Opsgenie Intergration and install with another intergrationb ...

• Question
• cloud
• opsgenie

I am using trail version of opsgenie to check features of the tool. While I was exploring analytics part I found in the documentation it is mentioned there are several reports like Alert reports, mon...

• Question
• analytics
• cloud
• opsgenie
• report

For example, an alert will cause a notification to appear in the designated slack channel. Now let's say the first responder doesn't respond and the next person in line is notified. Can that escalati...

• Question
• cloud
• opsgenie

When I manually create an alert and the incident and then associate the alert to the incident, the association works. I did it this way for testing purposes to see how it worked.  When I try to...

• Question
• cloud
• opsgenie

Looking for the list of actions to add to config.json. Here is the list available on integration's config page (I was able to guess "Create"): OEC action - config.json action alert is created - Cre...

• Question
• opsgenie

We POC'd Opsgenie in a separate instance and activated it's usage there.    We are on our 2nd year of Opsgenie usage and we'd like to leverage JIra integration. It seems the integration r...

• Question
• cloud
• opsgenie

For example,  We have an email that is used for support and urgent issues.    The email subject line begins with [support] if it is a general support request and not something majorl...

• Question
• cloud
• opsgenie

Hello everyone! Right now we have Icinga 2 monitoring and Opsgenie Cloud integration. Have problems to solve: 1. Acknowledgement message doesnt shows in Opsgenie alert, it only updates statuc to A...

• Question
• opsgenie

Is there a way to link KB articles written in Confluence to an Ops Genie Incident Alert?

• Question
• cloud
• opsgenie
• questions-for-confluence

This article outlines how to extract fields and data into an alert that are not offered through an integration by default. The Advanced tab of an integration shown below is only available only on...

• Article
• opsgenie

One team is notified overnight for the lower environments (Int & Stage) from the integrations they have set at the moment. They would like to have these two environments only notify them by email...

• Question
• alert
• cloud
• environment
• opsgenie

Hi Community! We would like to create alerts from events in Microfocust Operations Bridge Manager. We could not find any information about how to integrate it. Is there somebody who has successfully...

• Question
• cloud
• opsgenie

Hi everyone, Using Jira Service Desk integration. I want to create tickets when alert is escalated. The problem is that tickets created only with another bunch of rules (alert created, alert ackno...

• Question
• jira-service-desk
• opsgenie

what is the best way to map custom priorities in jira to opsgenie priorities when using the jira service management cloud integration?  the legacy integration has a direct means of doing this vi...

• Question
• jira-service-management-cloud
• opsgenie

Hi, is there a work around for escalating an issue after more than 1440 minutes have passed?  We have minor alerts which we would like to use Opsgenie for, but don't require more notifications f...

• Question
• cloud
• opsgenie

I've found out that I can either - get a webcal link to a calendar of all of my personal shifts (in all schedules I am participating), with a link scheme of /webapi/webcal/getRecentSchedule?web...

• Question
• cloud
• opsgenie

Hi, I have noticed, that there is a working Integration from Grafana to Opsgenie for Alarms. So far so good. I would like to turn it around and visualize the Alerts from Opsgenie in Grafana. I could...

• Question
• opsgenie

  On Sep 7, 2022, we announced that new limits for escalation policies in Opsgenie would go into effect on Sep 21, 2022. We’ve since received feedback from many of you about the impact of the ...

• Article
• opsgenie

Is there a guide for OpsGenie to Confluence integrations. I can't find any?  

• Question
• cloud
• confluence
• opsgenie

Hi, I would like to find out how I can pause Opsgenie notifications when we carry out some maintenance works (so alerts are expected). For instance if I would like to pause Opsgenie alerts tonight ...

• Question
• cloud
• opsgenie

Hi team, I have created an integration from SumoLogic to OpsGenie wherein when an incident is created in SumoLogic a corresponding alert  is being triggered in OpsGenie. However, when an a...

• Question
• cloud
• opsgenie