Opsgenie

Hi , I was looking for terraform resource for Slack-Opsgenie integration under https://registry.terraform.io/providers/opsgenie/opsgenie/latest/docs however could not find anything for Slack int...

• Question
• cloud
• opsgenie
• terraform

Hello,  I configure an SNS Topic with 3 differents subscriptions, for three different teams in Opsgenie. The Alert is sent 3 times but Opsgenie groups the three alerts in one and only assign th...

• Question
• aws
• cloudwatch
• opsgenie

Let's say I have a Rotation A, filled with the following people: Matt, Kim, James, Mary, Rowena Now I want to start up a rotation B but I only have three engineers to stock it for now, Ashley, Bob,...

• Question
• cloud
• opsgenie

An OpsGenie alert has been firing off to me intermittently, but frequently, yesterday, last night and this morning. Can't figure out why I'm getting it as I'm not supposed to be in that group, or how...

• Question
• cloud
• opsgenie

I've setup an outgoing JSM Integration to create tickets based on various triggers, some manual, and some automatic.  This is working, however I need to subsequently close the trigger Alert (aut...

• Question
• cloud
• integration
• jira-service-management-cloud
• opsgenie

Opsgenie should not send an heartbeat alert if there is an incident by another service. Is this possible to prevent?

• Question
• opsgenie

We have recently replaced Splunk On-Call (formerly known as VictorOps) with a new setup of OpsGenie. I am a user/admin of OpsGenie and we have a really annoying problem to do with 'Notification fati...

• Question
• alert
• cloud
• opsgenie

Hi there, I have an integration from Opsgenie to Statuspage to create incidents based on an Alert, so I know the connection is solid. I have a component to test with 'ste test' For my test team in...

• Question
• component
• opsgenie

Hi there, I am doing some reading about Opsgenie and Statuspage connectivity and am drawing a blank on one part of the integration. Opsgenie has affected services, teams have owned services.  ...

• Question
• opsgenie

Hi, I was wondering if anyone has been successful at integrating vROPS with Opesgenie using the built-in webhook method supplied by vROPS.  I'm able to create tickets using curl from the vROPS...

• Question
• cloud
• opsgenie

Hi Everyone, I have managed to find how to set up an action and action channel in the Opsgenie website however I have been unable to find any documentation on how the OEC is setup on the server side...

• Question
• cloud
• opsgenie

Currently I only get a small amount of information from Google Cloud Monitoring (GCM) when I create the OpsGenie alert.  This is primarily the truncated message and a link to the original GCM in...

• Question
• cloud
• google
• opsgenie

Even after subscribing to standard plan, none of my team members are receiving any kind of Voice Notification or call for escalation or issue reported.

• Question
• opsgenie

After reading this documentation - Integrate your email with Opsgenie | Opsgenie | Atlassian Support What do I do so I don't receive alerts concatenated in one alert, i.e., the email subject wi...

• Question
• email
• integration
• opsgenie

How do we map Opsgenie alerts to Statuspage components?   

• Question
• cloud
• opsgenie
• statuspage

Hi  We use OpsGenie for DevOps scheduling.  We're now using Jira Service Desk to support our clients.  Want to use OpsGenie Incoming Call Routing.  On the service level we hav...

• Question
• cloud
• opsgenie

After we have installed the SCOM Intergration on SCOM environments and running the opsgenie.ps1 (adjusted with appropiate api key) on scom environment, none of teh alerts are sent to opsgenie. What n...

• Question
• cloud
• opsgenie

When attempting to put someone else on-call i get the error: "You are authorized to add override only for yourself" I have google searched and found that this may be due to my role being restricted...

• Question
• opsgenie

Can someone help?  The error is 7 pages and I've not been able to get it to stick and stay in this post. Here is a short start of the error. I can send the rest of the error message via email if...

• Question
• cloud
• opsgenie

Freshservice will no longer work with API V1 after Nov 30th, 2022. The documentation on integration with Opsgenie only explains the set up with V1. Is there any new documentation or could someone exp...

• Question
• cloud
• opsgenie

This there the option to: When a COMMENT is added in OpsGenie - Add that COMMENT to Jira. 

• Question
• cloud
• opsgenie

Ability to determine time spent by users individually on an incident when it escalates between different teams Ability to classify incidents and number of hours spent on-call on particular category ...

• Question
• cloud
• opsgenie

Hi there, Just working through Opsgenie to get a better understanding of it and am stuck with Incident Rules. I have alerts coming through for the Billing Service when I create an issue in JSM, wor...

• Question
• incident
• opsgenie

I'm trying to update the description of an OpsGenie alert that exists but i don't see any Java API methods that allow me to do so. Was wondering if the functionality just doesn't exist or if i'm miss...

• Question
• cloud
• opsgenie

Hi, We are going to merge our Opsginie with JSM and wondering if/how the phone Integration rules are moved to JSM? Thanks

• Question
• cloud
• jira-service-management
• opsgenie