Opsgenie

I was wondering if I can use the robotic phone and SMS notifications to manually call a on-call resource with a custom message for example: Incident gets created and a NOC admin can put in a text ...

• Question
• cloud
• opsgenie

Hi I am trying to publish opsgenie postmortem reports to confluence.    I followed the steps in the documentation, however, when I click Export to confluence, the spaces or parent pages ...

• Question
• cloud
• opsgenie

How can do I push an alert to OpsGenie when a Jira ticket is created? I'm a new user to both.

• Question
• cloud
• jira
• opsgenie

Can someone help my fully understand how to create a Jira ticket when an alert meets certain criteria in OpsGenie? I'm a new user to both.

• Question
• cloud
• issue-create
• opsgenie

Hi there, We have a Request form that is being used as part of a JSM Portal Configuration. When an issue is logged via the portal, an alert is created in Opsgenie. We have configured the integration...

• Question
• cloud
• opsgenie

Hi,  Where do I find the schema for the API payload ? I see there is a table with mandatory field and optional one, but is there a schema which defines this ?    I want to automat...

• Question
• cloud
• opsgenie

Hi, I have a scenario whereby I only wish to add a team as a responder on an alert when I get multiple occurrences of that alert.  I'm aware of being able to delay notifications based upon de-de...

• Question
• opsgenie

I am trying to use the OpsGenie API to create alerts that will go to a specified team. (This is on a running system with existing integrations and existing teams that I am trying not to bother). What...

• Question
• cloud
• opsgenie

Hello Atlassian I got this email - From: no-reply@manage.trendmicro.com <no-reply@manage.trendmicro.com> Sent: Wednesday, June 22, 2022 6:44 PM Subject: Apex Central Notification: Virus Fo...

• Question
• cloud
• opsgenie

Hello Everyone, I can't seem to quite wrap my head around how to handle alerts when there is no one on schedule....  Scenario: I've created a schedule with gaps. No coverage between 11pm and 6...

• Question
• cloud
• opsgenie

Hello all! I'm trying to be able to use Postman to create maintenance windows for our instances. I'm does not very familiar with Postman and am not having any luck. I have tried to follow this but I ...

• Question
• cloud
• opsgenie

We are currently using Bitbucket, Jira and Confluence on an Atlassian Data Center license. We are also running an OpsGenie pilot on a separate license in order to gauge whether or not it fits the nee...

• Question
• cloud
• opsgenie

We have two JSM projects which use opsgenie  - one for IT support, one for customer support. As we only have a teeny tiny IT department, we do not need their on-call schedule; however we can't ...

• Question
• opsgenie

I'm interested in an alert integration with Quest Foglight.  We could use email, etc.  But a bi-directional api integration would provide a little more features. https://support.quest.com/...

• Question
• cloud
• opsgenie

As a user I would like to have a column for the date & time of the start of the incident in the postmortem list. Currently, when I go to the postmortem list, I don't see any information on when t...

• Question
• cloud
• opsgenie

I can't see the value for "Subject" in parsed date for my cloudwatchEvent integration. It shows as null. How can I get the value for "subject" in these alerts.     Also, I want t...

• Question
• aws
• cloud
• opsgenie

We have the following email (included at the bottom) where we want to extract two key pieces of information. The first is "Monitor: Service - SERVICENAME - Running State" The second is "Stopped" (w...

• Question
• cloud
• email
• opsgenie
• regex

I've got an issue with the Android Opsgenie app on Android. I have a Samsung GS22 Ultra patched current and since the July 1 update the app has been setting all volumes to 0 after overriding do not d...

• Question
• cloud
• opsgenie

Hi, I'm trying to configure e-mail integration in Opsgenie so it will group all alerts matching some criteria in daily "threads".  In Jira there's a way to use smartvalue {{now.shortDate}} to ...

• Question
• opsgenie

I would like to see the list of users who were notified of critical alerts.

• Question
• cloud
• opsgenie

On Email integration, I can choose an Email Address under my organization's opsgenie.net domain that, when emails are sent to it, creates an alert based on policies I configure in the integration.&nb...

• Question
• cloud
• opsgenie

Apologies if this is documented somewhere (I feel like it should be, but I didn't find..) I'm configuring an Email integration and expect to receive a high volume of emails to this address.  I...

• Question
• cloud
• opsgenie

I'm testing OpsGenie for use with a large enterprise that utilizes SSO. I've been unable to find any kind of documentation that describes what happens when I remove a user from my third-party SSO pro...

• Question
• cloud
• opsgenie

How can we change the incident template so that manually created incidents have to include fields (like description, tags...)? Is there a way to change the "mandatory" attribute through the API?

• Question
• opsgenie

Can we use google chat rooms for incident collaboration? This is offered for Slack. Want to be able to ack alerts via google chat room.

• Question
• cloud
• opsgenie