Opsgenie

One team is notified overnight for the lower environments (Int & Stage) from the integrations they have set at the moment. They would like to have these two environments only notify them by email...

• Question
• alert
• cloud
• environment
• opsgenie

Hi Community! We would like to create alerts from events in Microfocust Operations Bridge Manager. We could not find any information about how to integrate it. Is there somebody who has successfully...

• Question
• cloud
• opsgenie

Hi everyone, Using Jira Service Desk integration. I want to create tickets when alert is escalated. The problem is that tickets created only with another bunch of rules (alert created, alert ackno...

• Question
• jira-service-desk
• opsgenie

what is the best way to map custom priorities in jira to opsgenie priorities when using the jira service management cloud integration?  the legacy integration has a direct means of doing this vi...

• Question
• jira-service-management-cloud
• opsgenie

Hi, is there a work around for escalating an issue after more than 1440 minutes have passed?  We have minor alerts which we would like to use Opsgenie for, but don't require more notifications f...

• Question
• cloud
• opsgenie

I've found out that I can either - get a webcal link to a calendar of all of my personal shifts (in all schedules I am participating), with a link scheme of /webapi/webcal/getRecentSchedule?web...

• Question
• cloud
• opsgenie

Hi, I have noticed, that there is a working Integration from Grafana to Opsgenie for Alarms. So far so good. I would like to turn it around and visualize the Alerts from Opsgenie in Grafana. I could...

• Question
• opsgenie

  On Sep 7, 2022, we announced that new limits for escalation policies in Opsgenie would go into effect on Sep 21, 2022. We’ve since received feedback from many of you about the impact of the ...

• Article
• opsgenie

Is there a guide for OpsGenie to Confluence integrations. I can't find any?  

• Question
• cloud
• confluence
• opsgenie

Hi, I would like to find out how I can pause Opsgenie notifications when we carry out some maintenance works (so alerts are expected). For instance if I would like to pause Opsgenie alerts tonight ...

• Question
• cloud
• opsgenie

Hi team, I have created an integration from SumoLogic to OpsGenie wherein when an incident is created in SumoLogic a corresponding alert  is being triggered in OpsGenie. However, when an a...

• Question
• cloud
• opsgenie

Hey there, Per the subject, I know when you close an alert in opsgenie the related incident in statuspage is closed, but the status doesn't change. What do I need to do in Opsgenie in the integrati...

• Question
• opsgenie

Hi there, I have this in the 'Tags' section for the incoming create rule from JSM cmp_{{customfield_10204}}:{{customfield_10203}} The tags populate but with cmp_null:null Is there a way to drag o...

• Question
• opsgenie

Hi all, I am looking at building up a rule to automatically update a statuspage component based on the alert coming in. I tried building an automation rule in JSM to construct a label based on some...

• Question
• opsgenie
• statuspage

...wsEc2Instance\",\"Id\": \"i-cafebabe\",\"Partition\": \"aws\",\"Region\": \"us-west-2\",\"Tags\": {\"billingCode\": \"Lotus-1-2-3\",\"needsPatching\": \"true\"},\"Details\": {\"AwsEc2Instance\": {\"T...

• Question
• cloud
• opsgenie

Hi   The scenario: An alert is assigned to Team A. If not solved it is "Escalated To Next" (which includes notification of Team B). We are trying to set up a rule that will create a ticket in...

• Question
• escalation
• opsgenie

Hi , I was looking for terraform resource for Slack-Opsgenie integration under https://registry.terraform.io/providers/opsgenie/opsgenie/latest/docs however could not find anything for Slack int...

• Question
• cloud
• opsgenie
• terraform

Hello,  I configure an SNS Topic with 3 differents subscriptions, for three different teams in Opsgenie. The Alert is sent 3 times but Opsgenie groups the three alerts in one and only assign th...

• Question
• aws
• cloudwatch
• opsgenie

Let's say I have a Rotation A, filled with the following people: Matt, Kim, James, Mary, Rowena Now I want to start up a rotation B but I only have three engineers to stock it for now, Ashley, Bob,...

• Question
• cloud
• opsgenie

An OpsGenie alert has been firing off to me intermittently, but frequently, yesterday, last night and this morning. Can't figure out why I'm getting it as I'm not supposed to be in that group, or how...

• Question
• cloud
• opsgenie

I've setup an outgoing JSM Integration to create tickets based on various triggers, some manual, and some automatic.  This is working, however I need to subsequently close the trigger Alert (aut...

• Question
• cloud
• integration
• jira-service-management-cloud
• opsgenie

Opsgenie should not send an heartbeat alert if there is an incident by another service. Is this possible to prevent?

• Question
• opsgenie

We have recently replaced Splunk On-Call (formerly known as VictorOps) with a new setup of OpsGenie. I am a user/admin of OpsGenie and we have a really annoying problem to do with 'Notification fati...

• Question
• alert
• cloud
• opsgenie

Hi there, I have an integration from Opsgenie to Statuspage to create incidents based on an Alert, so I know the connection is solid. I have a component to test with 'ste test' For my test team in...

• Question
• component
• opsgenie

Hi there, I am doing some reading about Opsgenie and Statuspage connectivity and am drawing a blank on one part of the integration. Opsgenie has affected services, teams have owned services.  ...

• Question
• opsgenie