Opsgenie

We are using the Stackdriver Integration actions to generate various different alerts. To achieve this, i'm trying to filter on the name of the alert policy that is received by the integration via th...

• opsgenie

I would like to be able to more easily navigate OpsGenie when reviewing individual alerts. For instance, it would be nice if I could Acknowledge/Close alerts with a set of keyboard combinations. I wo...

• keyboard-shortcut
• opsgenie

I am following this guide: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-icinga2/   the following file in this step does not exist after installing the OEC icinga packag...

• cloud
• opsgenie
• opsgenie-cloud

It looks like you can configure Ops Genie to send messages to  a Teams channel but what about a Group Chat within MS Teams?

I am trying to run report/metrics on MTTR, and the documentation indicates there are DevOps reports available - sounds like exactly what I need. BUT, though I am have admin rights, there is no optio...

• opsgenie

I am in the process of setting up Opsgenie to work with Jira Service Management. Integration is established, but I'm struglling to get notifications to work. Opsgenie is a standard version. I have s...

• alert
• jira-service-management
• notification
• opsgenie

Hi, When an incident is raised in Jira Service Management, it triggers two alerts in Opsgenie. One appears to be alert for the incident, the other one an alert, that appears to be a dublet. I'd like...

• opsgenie

We received our OpsGenie invoice for the year. We were surprised because we were told in October that it would be a 5-10% increase in cost, which we planned for. However we were invoiced for a 30% in...

• cloud
• opsgenie
• opsgenie-cloud

Has anyone successfully modified the OpsGenie to ServiceNow integration to create an alert instead of an incident in ServiceNow? Any tips or advice? Is this possible?

• cloud
• opsgenie
• opsgenie-cloud

Hello All, Hope you are doing well! Currently, I am planning to ignore alerts which contain SUCCEEDED term  or any specific term in the Description of the Alert Rule. I can see five fiel...

• cloud
• opsgenie
• opsgenie-cloud

Hi Team,   Is it possible to fetch the alerts in Opsgenie , if yes how? If not, is there any feature request for this.   TIA! BR// Ruchi

• opsgenie

Hello, We have two teams with their own on-call schedules. Some members of Team 1 belong to both teams, but none of the members of Team 2 belong to Team 1. The goal is to avoid having these member...

• cloud
• on-call
• opsgenie
• opsgenie-cloud

  Hi Team, I have created email template "settings/email-templates" and assign that email template to "incident rule" in "email notification template" property.   When we create inci...

• opsgenie

Hi,   I receive alerts which contain extra properties. I figured out that I can search for them by by calling detailsPair(foo: bar) But I can also search for :foo foo: :bar bar: foo b...

• details
• opsgenie
• query
• search

Hello Everyone, Can you give me some clarification regarding " Opsgenie Read Only mode ", 1. Is this a requirement for all users or just for specific user? 2.What specific functionalities will b...

• opsgenie
• cloud
• confluence
• confluence-cloud
• read-only

I am looking for any information from anyone who has migrated from OpsGenie to the new Jira Ops in Cloud. We are looking to move soon but we are not finding a lot of information out there yet. Thanks...

• opsgenie

  My company needs to delete its opsgenie organization. how should we proceed ? Thank you in advance for your answers

• cloud
• opsgenie
• opsgenie-cloud

Hello, by using integration opsgenie and slack how to implement the following workflow: slack channel member (first tier support) raises an incident on slack by using e.g. button or command and thi...

• opsgenie

Hey, We're using Opsgenie with Coralogix integration. We have the properties `{{_payload.alert_value}}` with the the following value [{"labels":{"topic":"my-favorite-kafka-topic"},"percentageOverTh...

• cloud
• opsgenie

I have a generic mattermost api url/key and that can accept alerts to any channel. I am trying to setup this integration in opsgenie where there is no option to mention the channel name I wish to sen...

• opsgenie

The Opsgenie home page displays this message: "Empower your teams to natively work on alerts and on-call in Jira Service Management, so they don’t switch to Opsgenie every time" I have a few qu...

• opsgenie

  I have 'On-Call' schedules setup in JSM. Is there a way to call/text the on call person when an incident is created?

We usually record our on-call schedules for teams within Confluence. Recently we've begun the transition to Opsgenie scheduling however, it would still be very useful to utilise the Confluence space ...

• cloud
• confluence
• confluence-cloud
• opsgenie
• opsgenie-cloud

Hello, I'm using Android and the app's version is 3.8.8. I'm trying to configure OpsGenie to sent notifications with sounds besides the silent mode or do not disturbed, but when I'm going to Pr...

• cloud
• opsgenie
• opsgenie-app-for-android

   I see no "order by" or "sort" clause in the OpsGenie query language.  My results to this query are coming out most recent first by create time and I'd like the oldest first. (resp...

• cloud
• opsgenie
• saved
• sort