The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
We are experiencing significant delays in the alerts. There is a considerable time gap between when we press "ack" or "snooze" and when the alert responds. Previously, this issue did not exist.
1 answer
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2025 edited
G'day @NOC Team I'm Scot, the senior support engineer from the APAC Opsgenie Support team.
Mate, we had an incident on the weekend where the alert search functionality experienced degraded performance and this caused delays in the population and rendering of the Alert view in Opsgenie. This is detailed in this incident here: https://opsgenie.status.atlassian.com/incidents/h9x2mlbj7k9t
We invite all our customers to review the Opsgenie Statuspage for information should they experience any issues/delays with functionality, as this is our notification path for incidents with our Opsgenie Product.
Kind Regards, Scot Wilson
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.