I'm getting distorted audio in my recording after a few seconds of silence. My voice comes back distorted and low and then clears up after a few seconds. I've looked in settings and don't see anything I can toggle.
Anybody else experiencing this?
Hello @Mitchell Cardwell
Atlassian actually covers similar behavior here: https://support.atlassian.com/loom/kb/troubleshooting-missing-or-poor-audio-in-loom-recordings/
Best,
Arek🤠🧙♂️
@Mitchell Cardwell can't say much for the Mac app, but at one point I did stumble upon this on Windows as well. I did switch to a browser extension for a while, and I believe it resolved itself at some point (not sure if I got the app upgraded to a new version). 🤔
Again, the Mac-updated app was introduced at Team '26 Europe so I can't say how it works (as I don't even have a Mac), but if those troubleshooting things mentioned by Arek don't work, I'd suggest you to reach out to Loom support as stated here: Need help with your Loom account? Here’s how to contact Support
Cheers, Tobi
Thanks guys. I did some fiddling with input audio levels and the problem is resolved.
Great to hear that :) Have a great weekend :)
It looks like you're new here. Sign in or register to get started.
