I originally signed up for Loom back when our company had a different name, so my account is tied to an old email address. We've since rebranded to [redacted] and our email domain changed as a result. I believe the old address was either [redac ted].com or [redacted].com — I can't remember which one off the top of my head, but it was one of those two. The tricky part is that I'm still logging in with the same Google identity, but the account isn't tied to our current [redacted] workspace.
Because I can't change the email address on the account, I'm effectively locked out of the Numeric workspace — I can't access anything my company has set up there. I need to either get my existing account migrated over to the [redacted] workspace or get the email on the account updated to my current address ([redacted]@[redacted].io).
Let me know what you can do on your end to help sort this out.
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atlassian made me submit this here instead of just fixing it. So in the interest of having a question: anyone have any good alternatives they like? I can move our company to something else which I imagine will be quicker than awaiting Atlassian to fix.
