Loom Notetaker Not Recording Zoom Meetings Despite Correct Auto-Record Settings

Question

Hannah Boisvert31/Aug/26 05:02 PM

Hi Arun

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Details29/Aug/26 04:16 PM

Description

First Name : Arun

Last Name :Garodia

Work email : arungarodia@penguinindia.com

Company : PENGUIN ELECTRONICS PVT LTD (Member)

Your question : Learn about Loom pricing & quotes -

Customer Timezone

None

Migration Direction

None Selected

Migration Products

None Selected

Priority

Level 1

Component/s

Product

Dear Loom Support Team,

I have been a paid Loom subscriber for more than three years and was among the early paid users of the platform.

I am facing a persistent issue with Loom Notetaker.

It is configured to automatically join and record my scheduled Zoom meetings, but I repeatedly receive:

“Your Loom Notetaker wasn’t admitted to the meeting, so the meeting wasn’t recorded.”

I have already verified the following:

•	Loom Auto-record: All meetings

•	Google Calendar: Connected

•	Outlook Calendar: Connected

•	Zoom Waiting Room: OFF

•	Only authenticated meeting participants: OFF

•	Internal and external participants: Enabled

•	Cloud recording: ON

•	Automatic recording: ON → Cloud

Despite this, Loom Notetaker is still not being admitted automatically.

Please investigate my account/configuration and advise specifically:

* Why is Loom Notetaker being blocked from joining?
* Is any additional Zoom/Loom permission, app authorization, host setting, or account-level setting required?
* Please provide the exact Zoom and Loom settings required for Loom Notetaker to automatically join and record every scheduled Zoom meeting without any manual admission or intervention.
* Please check whether there is any account-specific issue on the Loom side affecting my Notetaker.

Tomislav Tobijas · Answer

Hi A,

Just a note that this is a public forum and that we are mainly end users here like yourself.

Regarding this specific case, I'd suggest reaching out to Loom support by following the instructions here: Need help with your Loom account? Here’s how to contact Support 🎟️

I can say that, for Teams, we still do need to manually accept the bot despite checking the box 'This is not a bot' 🫤 So it would seem that, for each meeting, you still need to take manual action before the notetaker actually joins the meeting.

Cheers,

Tobi