How can I cc others outside of my organization when I reply to a customer?
I created a team, and we want to associate the different teams we created on prod with a security level so teams can choose to have issues that are only visible to the team they choose. Is this possi...
I have created a notification rule to fire an email when mark done. I used syntax on my rules and it is erroring out stating the field is not populated when it is.
While the Cloud offers powerful reporting capabilities beyond basic dashboards, making the most of cloud-based platforms isn't as easy without the right techniques. Lets share examples of how adva...
I am trying to write a Java app using Java APIs, and have been able to query info using com.atlassian.jira.rest.client.api.domain.Issue and now i am trying to add call to getF...
When my users are posting links back to documents in their sharepoint/onedrive they are getting a prompt to "Connect your OneDrive account" on the task. When they click on it they get the following e...
While doing cloud migration from jira server I am getting this error and migration is failing. I am having site admin and user access admin role access on cloud site. [c.a....
Using Jira Cloud. I am building an expense approval workflow, and part of that is an automation for pre-approval tickets to create a refular expense approval ticket when it hits a certain ...
Hello! I hope you are all doing great. I'm back with another issue that popped up while training Jira. I am instructed to: Update the card layout to add a fie...
Hi there, On issues created by JIRA Service Management REST API, we cannot send email notifications to our customers (they don’t receive anything). However, with an issues created by email ...
I have a user who happens to be Greek. Out of deference to his privacy, I'm going to change his name. His Greek name is Yiorgos, but in our active directory network and everywhere else, h...
All my content I had entered on the description section of my board over the last couple of weeks are now gone. Help!
I am trying to create an Automation that says: When linked issue is created, automatically add this data point to linked issue. I've tried it a few different ways and can't get it to work...
Hi Team, One of our client want a multi tenant project management SaaS solution wherein its is possible to have a single enterprise MSA for any/all sub-client entities, Independent instances (i...
I'm building my first CF app and have it deployed and working as a macro add-in via the "+" toolbar when editing a CF page. Just using the sample react hello-world template at this point. But,...
Hello, Built an automation that will automatically add fixversion when a ticket is deployed into a new version. The flow works great but what i can see that the automation always adds 2...
When I create a new issue, I cannot find the drop-down list similar as my co-worker's. For example, I don't have the option "EMC mechanical engineering" and so on. Also, when I search the open issue...
Does anyone know of a 3rd-party that can run an export of all info: - List details - Comments within a list item - All attachments The problem at present is Jira has no method to do a data dump t...
I'm using the Jira for Google Sheets extension. I can easily pull a list of issues using JQL, but I'm trying to figure out if there is a way to pull the list based on keys listed in another Google sh...
I have multiple projects in Jira. All of them have issues types epic, story, and issue. I want to create a gadget in my dashboard that shows all project issues that are due by filtered date. For exam...
I have an automation to set Start Date with the date when a ticket is transitioned to "In Progress", unfortunately some issues return to "Backlog" and then moved to "in Progress" again, this makes th...
import task and sub-task from csv file into jwm : i would like to have an example of structure file and of configuration for be able of import csv file of task and sub-task in to JWM
I am having problems when wanting to add new test cases test or having to open some popup to add evidence or create a bug. None of these options are displayed. I have already restart...
Hello, I noticed in the last two weeks that Jira users are not able to transition tickets through the workflow due to 'transition rules.' I did not create these rules. I think this is part of the ne...
I have all the tasks in the done column, I have no pending subtasks but the jira says that they are incomplete and does not close the sprint
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