Community resources
Community resources
Community resources
Jira
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This question is in reference to Atlassian Documentation: Permissions overview I set up our account initially but IT need to take control of this all now. How to I transfer rights to them. Just remo...
- Question
- cloud
- documentation
- jira
- jira-cloud
- jira-core
- +1 more tag...
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In JIRA service desk email handling, should other customers in TO of email be added as participants?
We are using SD 2.3.4. We have configured it to accept new requests from email. When the original email has other customers listed in the CC field, the JIRA SD email handler adds those customers as ...
- Question
- jira
- jira-service-desk
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I have a team that does not use Agile and we do not have JIRA Service Desk. The team is looking for a way to automatically prioritize issues within a single filter and in a single project. ...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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We are using SD v2.3.6. I see that a customer can add participants to the request after it is created. How can a customer add participants when they are creating the request?
- Question
- jira
- jira-service-desk
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I can get this to work for one of my six issue types but when I try adding other issue types with the same rules it works but it spams the assignee with constant emails. Not sure what I am doing wron...
- Question
- email-this-issue
- jira
- jira-service-desk
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Hello, I have a strange bug with the Bigpicutre plugin and I believe it is related to how I configure my JIRA Task or Gantt SubTask I will create some JIRA Tasks and Subtask from the Gantt Layout p...
- Question
- jira
- jira-software
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my JIRA version - 7.1.2 above gadget is not working with latest jira, getting error msg - gadget.common.error.500 can you please help to fix this error. thanks
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...eturn true even if the value of the above field is None?!? Strange as I would assume the conditions for checking against validator for create issue and clone issue would be the same. Does a...
- Question
- database
- jira
- jira-core
- scriptrunner
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Configuring my first Service Desk and added an automation rule for "Issue Commented". In the IF statement you can also specify if the comment is public or internal. So I thought that mean...
- Question
- jira
- jira-service-desk
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I am using Cloud version. Is there a way when logging time not to have to enter: - Remaining Estimate - Description We don't estimate time and don't need to add a description
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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image2016-3-21 15:42:44.png In the log work screen is there a way to limit the available dates that a user can log work? We want to limit the possible dates to only the current week.
- Question
- jira
- jira-software
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If I have JIRA Core, JIRA Software, and JIRA Service Desk, when I want to upgrade do I need to upgrade three times now? One for each application? I can not find any documentation on this and d...
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image2016-3-21 15:5:31.png Is there a way to automatically update this custom field for all following issues? When creating a new project this field will initially be blank. We just want use...
- Question
- jira
- jira-software
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- Question
- jira
- jira-administration
- jira-core
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In looking at the blog for Asset Management, is there a template already made that can be adjusted without having to create a whole new project? http://blogs.atlassian.com/2014/03/jira-asset...
- Question
- jira
- jira-service-desk
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Hello, I would like to automatically close service desk issues in JIRA Cloud that meet certain criteria. There are some automated messages from our server that can be just closed. I setup autom...
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Hi, I'm an admin for our server based JIRA install and we're using some plugins that only appear to have documentation on urls like softwareplant.atlassian.net for example. In o...
- Question
- jira
- jira-administration
- jira-software
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Is it possible to import a list to populate the value into a Select List Custom Field?
- Question
- cloud
- jira
- jira-cloud
- jira-core
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Hello, I lost my project. i'm looking for some solution on permission on : https://whatsonweb.atlassian.net/plugins/servlet/project-config/CACHTIERE/permissions And the project dont ...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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Hi, As a part of the JIRA project evaluation I am looking for some large JIRA implementation reference. Ideally in Telco industry. In the current tool we have around 1000 users (sized as concurrent)...
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Adding a watcher to an issue is not possible in JIRA 6.4.1 allthough the permissions are correctly set for the project. The user has the permission "Manage watchers" We use IE 11. After a refresh o...
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This question is in reference to Atlassian Documentation: Installing JIRA Data Center Hello, I was configuring JIRA in Datacenter mode on a cloud infrastructure and I couldn't find in the existing ...
- Question
- documentation
- jira
- jira-core
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Am I wrong or it was possible to grant access only to the JIRA Core? Now on the JIRA Core 7.0.5 I'm required to grant permission for the JIRA Software or the JIRA Service Desk, to make available to t...
- Question
- jira
- jira-administration
- jira-core
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On JIRA 6.0.7 version, we are trying to check the underlying oracle 11 db by the Database Integrity Checker. We got corrupted or missing indexes messages during locked re-indexing, and trie...
- Question
- jira
- jira-administration
- jira-core
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Hi, Could someone please let me know if the following two add-ons are available for JIRA Data Center? We are planning to roll out soon, so would like to know the availability of these add-ons for J...
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| June 3, 2025 7:00 AM PDT |