Jira

Hi, I have a project where we have some Issues and we need create a field where we can set a list of users and only the people who is in this list should see the issue and his subtask. Thank you in...

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• jira
• jira-administration
• jira-software

After setting up JSD I have found that I would prefer to have a new request type (hidden from portal) for all email helpdesk requests. When I originally configure the Customer email channel it simply...

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel Ask your question here...

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• export
• jira
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We have a simple script behaviour (hide customfield) when enter the edit page the field doesn't hide. With debug tools in firefox we see a bad url request (not found 404) in the request we can see /u...

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• behaviours
• jira
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• scriptrunner

This question is in reference to Atlassian Documentation: Editing or Reordering a Sprint A co-worker got confused, reassigned our sprint to her team, and closed it. How do I get my sprint back?

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New users that are being added without Confluence access are being sent a "Subject: [Confluence] Your teammates are using Confluence. You should be too!" email.   How do I turn this email off? ...

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• jira
• jira-core

Hello, I have installed JIRA datacenter edition (v7.1.9) on SLES 11SP3 on 2 servers and am able to login to both the systems separately.  I am using Apache to configure the reverse proxy / load...

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• data-center
• jira
• load-balancer

We have about 50 users, half of which are seeing Jira screens just fine, as expected.  The other half are seeing plain text and the screens are not rendering correctly.  We are on the cloud...

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• cloud
• jira
• jira-cloud
• jira-core

I want to find out if a ticket was created via email or the create button through my JIRA instance or possibly my service desk portal. I don't know if there is a way to find out that specific in...

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• cloud
• jira
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• addon-com.balsamiq.mockups.jira
• addon-jira.agile.user.story.map
• jira
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This question is in reference to Atlassian Documentation: Advanced Searching Ask your question here...

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• jira
• jira-administration
• jira-software
• search

Hi; We creat issues on JIRA via e-mail. we want somebody to create issue via e-mail who has no account on jira. how can we do this ? Please help us. Thank you.      

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• cloud
• jira
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• jira-core

Hay algún comando de acceso con teclado para cambiar el estado de la incidencia ("cerrar Ticket", "poner en progreso", "pedido de mayor información")?

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• jira

Hi, How do I configure options for Select List (cascading)' Field? As seen in below screenshots, there is no options. Thanks    2016-09-19_15-14-04.png2016-09-19_15-14-31.png

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• cloud
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Before the avatar by default was the 1st letter of the user name. But this has been changed. With the latest upgrade from Jirayou we cannot update or upload a new picture for an avatar. I tried sev...

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• cloud
• jira
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• jira-core

While login to JIRA  with right username and credentials getting error "username and password is wrong"   Note:I found in logs : On his name  as shown in below tried to login b...

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• jira-administration
• jira-core

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• jira
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This question is in reference to Atlassian Documentation: Health Check JIRA End of Life We are running JIRA on 6.4.12? Does this mean we need to go to version 7 now?

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• end-of-life
• health-check
• jira

...upport with https protocal for my company ) edit file /usr/atlassian/jira/conf/server.xml add scheme="https" proxyName="jira.mycompany.co.th" proxyPort="443" secure="true" and restart s...

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• jira
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I can not add new components to a project. Not via the board or via the configuration. I've made a new board and there its for me also impossible to create a component. https://jumbosupermarkten.at...

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• cloud
• jira
• jira-cloud
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Good Morning, It's possible (and how) that a request participants can view the ticket created by another user ? Jira Service Desk Cloud Regards  

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have a filter in my project in which i need to subscribe only to a particular user and the reporter. I can only view groups as an option. How can this be done?   Thanks, Kalpana

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• jira
• jira-core

I'm just imagining what our SaaS customers would say if we took away a required feature from SMARTset that they have been using since they got the product and said you can have it back, but you've no...

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• cloud
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This question is in reference to Atlassian Documentation: Export or import issue data Hi I´m new til JIRA and would like to move an issue from one JIRA project to another (in the same ins...

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• cloud
• documentation
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• jira-software

i.e names are different, but ID is the same. e.g. customfield_10010 is in instance A as well as in instance B. How am I supposed to handle this? 

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• jira
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