Jira

Hi Community Members, I want to create a report where I can see - how often customers are raising incident request.  Can any one suggest me something?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi all,   I am trying to change the status of Jira issue using it's ID.   Below is the code snippet, I am using-. Unfortunately, it is not working.    for issue_id in iss...

• Question
• cloud
• jira
• jira-cloud

Hi all Is there any notifications or UI notices that are presented to our Jira (Software or SM) users whenever we enable or disable AI on our site/org? I am asking because we want to test some of...

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• ai
• atlassian-intelligence
• cloud
• jira
• jira-cloud

Hello all, in our company we have several project teams and several service teams which all have different Jira projects in our instance. The members of the teams have only access to / rights on the...

• Question
• data-center
• jira
• jira-data-center

Hey there! I currently have a custom field "Field A" of type labels. I have an automation which generates a subtask, then populates the description with the labels. This currently runs through {{tr...

• Question
• cloud
• jira
• smart-value

...oolean wasIndexing = ImportUtils.isIndexIssues() ImportUtils.setIndexIssues(true) indexing.reIndex(issue) // This is only for logging. I could therefore confirm that the indexing really has been r...

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• data-center
• jira
• jira-data-center
• jira-server
• server

I have a customer who would like to move their tracking to Jira. I generated a test CSV file and successfully used the new format CSV import. The file format needed tweaks so I tried today to uploade...

• Question
• cloud
• jira
• jira-cloud

Hi,     I am writing to inquire about the status of my software license, which is set to expire in 7 days. I am interested in understanding whether it is possible to transition to a free...

• Question
• cloud
• jira
• jira-cloud

When I go in Dashboards>select one of them>Edit>Configure I got stuck here...It just doesn't load anything and no messages of errors at all from Jira or the board It's a blank screen. I...

• Question
• cloud
• configuration
• dashboard
• jira
• jira-cloud

In a text field (json: {"type": "doc",...}) I have a table and I want to search in the table for some text in an exact cell. I would like to get a text in a row on index 1 and the last cell. The same...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello all, I want my customers to be able to extract the tickets in excel form, I have admin access so I can do that how I give them access.

• Question
• cloud
• jira
• jira-cloud

When I try to delete a sprint/complete a sprint, I am getting the following error :      Failed to complete sprint This issue cannot be edited because of its workflow status. ...

• Question
• cloud
• jira
• jira-cloud

Hello, I would like to customize the columns of the PROJECTS page. Thanks  

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi,    How do I set up the timelines to start showing the Sprints ?  It has been assigned and I had a look online but there is no group option for me and there was nothing in the te...

• Question
• cloud
• jira
• jira-cloud

Hi, recently i think Jira changed the priority wording from e.g. "highest" to "P1" and this seems to have broken my swimlane, which previously had query  priority = Highest I've updated this t...

• Question
• cloud
• jira
• jira-cloud
• priority
• swimlane

My account using company email register is locked and not able to login anthony.ma@molgroup.com I replied email but in vain, and i am not able to access the support ticket with the company email....

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello, I cannot update the first and last name of a friend who works in our company. It says synchronized from the identity provider. How can I do this? Thank you.

• Question
• cloud
• jira
• jira-cloud

I have been using the burndown chart on the dashboard for some time and there was a way to actually view the scope changes during the sprint in a table but this seems to have now gone?  Is this ...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

When I want to connect jira server to gitlab I get this error after set up application link and then click on "test connection",  Error occurred while authorizing an integration. The error mess...

• Question
• application-link
• gitlab
• jira
• jira-server

  In Jira Security, even when vulnerabilities are dismissed/closed, issues are still being created in the Jira vulnerability container.

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello,   for new users there is a Quickstarter, which helps you with Jira. After discard it, it's not possible for users to bring it back. The option which is mentioned here,is not available f...

• Question
• cloud
• jira
• jira-cloud

...ttachments, throw an error return false } }  //If the custom field is not "yes" or there are attachments, allow the transition return true   Regards.

• Question
• scriptrunner
• addon-com.onresolve.jira.groovy.groovyrunner
• data-center
• jira
• jira-data-center

  Filter to fetch data on every monday at specific time   I need a filter tgat fetchs issues in particular status on every monday at specific time

• Question
• cloud
• jira
• jira-cloud

In our user stories action menu, i can only see an option to Add flag. Where can i see the categories for which it needs to be flagged. I saw that in the bulk edit there are these categories. How can...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am trying to update the sub-tasks created for the task using csv file via admin panel.  I've tried multiple variations with issue key, issue id, parent.  I get following error :&n...

• Question
• cloud
• csv
• import
• jira
• jira-cloud