Jira

I am trying to find a way of restricting the ability to reopen an issue when the fixversion has been released. Can that be done?

• Question
• cloud
• jira
• jira-cloud

First of all, I need to say that I tried to import the way several users recommended on this Forum and NOTHING worked. I wasted hours on failed attempts. I was much happier using Monday, with all its...

• Question
• cascading-select
• cloud
• jira
• jira-cloud
• marketing

I have a Jira project, team-managed. Can we change Jira team-managed business to Company-managed software? How? Thank you

• Question
• cloud
• jira
• jira-cloud

My admin user is repeatedly being asked to log in. I am redirected to an error message like the one below however it never succeeds. I believe it relates to an XSRF token expiry. How do I debug this ...

• Question
• cloud
• jira
• jira-cloud
• jira-server
• server

Hello, it is really weird asking this question in 2024 but I would really love to know how to pronounce Jira in 2024. I have been using it as Jee-ra and found exactly same everywhere including chat...

• Question
• cloud
• jira
• jira-cloud

  Hi,  Please, I need a 2 fields: 1 - DAYS LATE: Calculate number of days is late of the due date 2 - PERCENTAGE STATUS: Calculate the porcentage based on the status board. Is this pos...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

My previous manager who has left our organization was the org admin for my team - she has left and now has a dead email and I need to take over her role as jira admin - how can I do this? 

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• user-management

I have Administrator privileges for the entire Jira Cloud product. I want to extend the time that 'DONE' issues are visible on the project board. The issue is when I go to the project board, clicking...

• Question
• cloud
• jira
• jira-cloud

This newest version seems to force you to create a new project in Jira when importing the csv file.  I want to import csv data into an existing Jira project.  How is that done now?

• Question
• cloud
• jira
• jira-cloud

  I need to figure out the average time it takes an issue to go from status A to status B. I cannot use a plug in or an add on.   

• Question
• data-center
• jira
• jira-data-center

Someone on my team is looking to create a JQL where: •Date range can be defined ( July 1 - XX)  •Issues that fall under EPICS only  •Where Issues move from OPEN to any other Status withi...

• Question
• cloud
• jira
• jira-cloud
• jqlquerybuilder

Hello, I have a user who is trying to hide that they didn't complete a story at the end of the sprint.  In the hour before sprint review they will move all their stories into the next sprint th...

• Question
• cloud
• jira
• jira-cloud
• prevent
• sprint

A couple weeks ago, I and everyone who uses my board, can no longer freely edit the summary field. No idea why. I am admin of my board. I can freely edit any other summary in any other board by simpl...

• Question
• bug
• cloud
• glitch
• jira
• jira-cloud
• +2 more tags...

Is there a way to turn this helper text off in the comment box?  

• Question
• cloud
• jira
• jira-cloud

I have a component I want to archive, however the component still has open issues (tasks) attached to it that are still activity being worked. I want to be able to archive that specific component so ...

• Question
• component
• issue
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

I have automation set to input start dates when an issue is pulled into "In Progress" status in the workflow. I have deleted several issues and now the automation works but continues to send me fail ...

• Question
• cloud
• jira
• jira-cloud

I want to edit the fields shown here. I have the board configured to create swimlanes for a story that has at least one subtask.  

• Question
• cloud
• jira
• jira-cloud

How add a Widget in the portal? where do I have to place the widget code?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

So we now have backlog as a status option within our tickets within the new default IT service management template are are building but when it is place in to backlog status, I (as a core admin) don'...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi everyone, We recently discovered that we forgot to include the Resolution field in our workflow, which resulted in the Resolution Date not being populated. This has caused issues with our repor...

• Question
• cloud
• jira
• jira-cloud

Hi everyone! I'm having a bit of an issue trying to pinpoint specific tickets for reminders.  Scenario: User creates a ticket that requires approval. Approver does not approve timely, Jira aut...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Team, I do have four level hierarchy  Level 1 - Project  Level 2 - milestone Level 3 - task Level 4 - subtaks I want to show all three levels issues progress percentage in the leve...

• Question
• cloud
• jira
• jira-cloud

Hi, We need help prioritizing our defects. Is there a feature to "score" issues?  For example: compliance (1-10), customers impacted (1-10), financial impact (1-10) and then they would be total...

• Question
• cloud
• jira
• jira-cloud

    I have team who updates story point on weekly basis on issues in jira. if this week they have a task called AB and the story point updated is 5 and next week story point updated will ...

• Question
• cloud
• jira
• jira-cloud

I am trying to edit a workflow scheme.  I have copied the active one and am trying to edit it in "Inactive" section - however all I get is the spinning wheel icon. Checking system status and n...

• Question
• cloud
• jira
• jira-cloud
• workflow-scheme