Jira

    Dear Support Team, I recently added the AirSaaS PPM & Flash Report Tool to our Jira instance, and my admin has approved the installation. However, I cannot see or access the app ...

• Question
• addon-com.airsaas.jira.plugins.airsaas-for-jira
• atlassian-marketplace
• cloud
• jira
• jira-cloud

Hi I have an issue with assigning an issue to a user through jira automation, My flow goes like this   trigger : when field changes -> if block -> create subtask -> assign user throu...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

Hi, I need to create an automation that's create a ticket if some trigger is set, and that ticket should be added to a future sprint but based on his "Team name" single choice value board. For exam...

• Question
• cloud
• jira
• jira-cloud

Hi,   I currently have a Jira board where jobs flow in from a form as EPIC cards.   As part of these EPICS we have defined a group of STORYs that need to be completed in order to comple...

• Question
• cloud
• jira
• jira-cloud

  Hi I have a filter like the below that I refer to personally but have been experiencing something odd: (assignee = currentUser()) AND statusCategory != Done Sometimes it sho...

• Question
• cloud
• filter
• issue-navigator
• issues
• jira
• +2 more tags...

Currently using the free version of Jira and JXL, but would like to include time-tracking in my JXL report (have the info in Jira).  Does anyone know where I can find exactly which time trackin...

• Question
• cloud
• jira
• jira-cloud

Hi,  I have all the project roles but cannot add/edit issue types and workflows. What can I do? My helpdesk asked me to log a ticket with atlassian. Thanks, V

• Question
• cloud
• jira
• jira-cloud

My team and I got back from the holidays and wanted to update our sprint board but was faced with a error screen stating "Sorry, you can't view this page" with added info stating that i do not have a...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Currently, I have a Connect app for Jira that uses GitHub Pages as the backend, and the code is hosted on my personal GitHub account. I have enabled development mode in my personal Jira instance and ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

J'aimerais rajouter un gadget dans mes tableaux de bord mais je ne le retrouve pas. comment faire pour y avoir accès. Je vous remercie.   Cordialement. Sabiha Micallef.

• Question
• cloud
• jira
• jira-cloud

Hi there,    I am using REST API get auditing record to retrieve auditing records from upstream, however, I can't get to know the full supporting list of `category` and `event`....

• Question
• cloud
• jira
• jira-cloud

Hai,basically i am trying to create a team in jira..but it is showing as an error occured.I am attaching screenshot as well.Is it because i am using premium trial account? or is there some issue in j...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello. I am currently learning about the Rest API for Jira Cloud. In the process, I was wondering if there is a way to avoid sending invitation emails when creating users using the Rest API. When i...

• Question
• cloud
• jira-cloud

I have issues in Done status where, when closing sprints, are added to the next sprint automatically. I want to prevent that, as these status are in the Done status.  Status name: Accepted C...

• Question
• cloud
• jira
• jira-cloud

Example Case: Search all tickets having component 'example'. Note: tickets that have other component(s) along with 'example' should not be included in the result.   What should be the JQL fil...

• Question
• cloud
• jira
• jira-cloud
• jira-software

    Goal: I want to create a rule that: Checks the ticket status every 24 hours. Automatically updates the priority and sends a notification if the ticket has been unresolved for over ...

• Question
• cloud
• jira
• jira-cloud

I have been trying to assess my project and obtain some help in any form or shape to my issue and the response is always the same.  My previous employee created a project on a free version of J...

• Question
• atl-rvw
• cloud
• jira
• jira-cloud

Hello, I am trying to build an automation where I am creating a new issue. While creating this, some field values need to be updated with the triggered values.  One of the field that needs to ...

• Question
• cloud
• jira
• jira-cloud

Hi all, Very high-level question. I am the customer where we are having a green-fields implementation of a Jira platform custom coded for a bespoke workflow process (including custom PDF doc creatio...

• Question
• cloud
• jira
• jira-cloud

Hi All, I'm working on a form that is intended to filter down choices based on previous choices.  I have an object which determines the "tier" staff can choose. I'm trying to use an AQL filter...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone,  As administrator, I cannot access the features Teams > Invite people to JIRA; the popup error messages said that:   You can't invite people You don't have permissi...

• Question
• cloud
• jira
• jira-cloud

Instance Health check warning of backup file in the local application storage. These back up files consist of 'entities' and 'activeobjects' .xml files and it is not recommended to keep them in the l...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

  When I create a ticket there is a delayed on when I received the email notification. as you can see on the images there is a time difference when receiving the emails on the time the ticket ...

• Question
• cloud
• jira
• jira-cloud

As the question suggests, Is there JQL to return issues that have an advanced form attached? We are leveraging Advanced forms to assist with better intake of change and project requests and hen...

• Question
• cloud
• jira
• jira-cloud

Hello, Our organizations has two emails to open a Jira case, example: product1@support.com product2@support.com At the end it create a Jira case as needed, however we are looking for a way...

• Question
• cloud
• jira
• jira-cloud
• jira-software