Cannot get OPEN_REQUESTS via API

[Allan Libby]

I am trying to get a list of open requests from a service desk of a particular request type via the Service Management api.

When I run my query with requestStatus=CLOSED_REQUESTS it works fine.

When I run it with requestStatus=OPEN_REQUESTS it returns 0 results.

When I check in JQL with resolution = "Unresolved" in the GUI, I get 11 results, so I know I have 11 open requests.

In looking online it says that OPEN_REQUESTS sent to the API should be the same as what I have in my JQL. 

Any help would be appreciated, thank you!

[Allan Libby · Accepted solution]

Nevermind, I found that the resolution field needs to be NULL instead of unresolved like most docs and old posts say.  Kind of weird that JSM sets it by default and you need to set an automation rule to clear it.