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Migrate from one server to another

Bernat Martínez March 12, 2019

Hello, we want to change the server, do you have information on how to migrate correctly without losing data? or how to export all the content.
The two servers are ours. Thank you very much and greetings!

3 answers

1 vote
Mikael Sandberg
Community Champion
March 12, 2019

Hi Bernat,

Welcome to the Atlassian Community.

One option is to migrate Jira to a new server is to use the built-in xml backup and then restore it on the new server, see Migrating Jira applications to another server. That is what I use when migrating my production environment to my test environment. 

Bernat Martínez March 12, 2019

Thank  you very much!!

I will try to do it!!

0 votes
Bernat Martínez March 13, 2019

Hello, thank you very much, I have finally been able to install JIRA on the new server, but now I have a problem when importing a project. He tells me that the previous project is of version 712002 and I now have 800010.

What I can do? Thank you !!!

Mikael Sandberg
Community Champion
March 13, 2019

Because of the changes between 7.x and 8.x you have to install the same version you currently have on your server on the new one, do the migration. Then you can upgrade to 8.0.2, upgrade your apps and lastly do a re-index.

Bernat Martínez March 13, 2019

Thank you very much, and how is it updated from the terminal or from JIRA itself?

Mikael Sandberg
Community Champion
March 13, 2019

I usually just run the update from the terminal

Bernat Martínez March 14, 2019

Do you know the commands? or is it more difficult?
In the old server i want not work more, only i want work in the new.

Thank you very much!!!

Mikael Sandberg
Community Champion
March 14, 2019

All you have to do is run the installer as described here: Installing jira applications on linux 

The upgrade is just a new install, the installer should detect that you are upgrading an existing Jira install.

Bernat Martínez March 14, 2019

Thank you very much!!!

0 votes
Bernat Martínez March 13, 2019

Hi, I'm installing on the new server which is a centos 7 and I downloaded the .bin file from linux 64. I've put it in / tmp / jira /

and I have executed these two commands

chmod a + x atlassian-jira-software-8.0.2-x64.bin

sudo ./atlassian-jira-software-8.0.2-x64.bin

But I get this error

-bash: /tmp/jira/atlassian-jira-software-8.0.2-x64.bin: Permission denied

Do you know what it can be?

Thank you !!

Mikael Sandberg
Community Champion
March 13, 2019

Try and do a chmod 755 on the bin file and see if that helps. 

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