Jira

We have a business case where we would like to have multiple issues types to created as children under Initiative. I know where to edit the hierarchy and create new levels is it possible to have mul...

• Question
• cloud
• hierarchy
• issue-link
• issue-type
• jira
• +1 more tag...

Hello. I have this rule who is suppose to add a comment in another project sub-task when the ticket is transited to another status. Project one: there is a automatic transition trigged by a form to...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi, I am trying to fetch the information populated in a form through workflow automation by send web request option. following this URL that I am using : https://api.atlassian.com/jira/forms/cloud/...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have a request to make a field read-only once it has a value in it, and only allow project admins to change it. Is there any way to do this? We do not have Script Runner, but we do have JMWE. I can...

• Question
• cloud
• jira
• jira-cloud

project IN ("HGMAC","GTMS") AND issueType IN ("Sub-task","Task") AND resolution IN ("Done") AND labels IN ("customer-support") ORDER BY created DESC

• Question
• automation
• cloud
• jira

I am building a SaaS product where I want the user to be able to connect their Jira accounts and retrieve data of their Jira projects, but I am unable to find a correct method for the same. Looking ...

• Question
• jira

I need to get an invoice today asap from atlassian but I can't get in contact with anyone there   I have tried the invoice area as a billing admin and it only shows invoices up to august 2023

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to create a dashboard to see a velocity of the following items: I haven't been very successful in pulling all the following info on dashboard to view with my team, can anyone help...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I'm trying to install the free trial of the release management for jira app, but keep receiving the attached error.  Does anyone know where to go to obtain the license key?  

• Question
• cloud
• jira
• jira-cloud

Hi,    Where do we go to submit a configuration request for our Jira project. The previous Jira had the request on the top ribbon and I can't find the new location. 

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not-applicable

I need to be able to access users and manage them per my boss' request, and it's giving me the error message.

• Question
• atlassian-accounts
• jira
• jira-unknown-hosting-type
• not-applicable
• unknown-hosting-type

Cannot add images to tickets.   I get "We don't recognise the format of a file you added or the data in it. Remove and try again."   Sometimes it works and sometimes it doesn't. I've re...

• Question
• cloud
• jira
• jira-cloud

  Hello, we have a filter by assignee that we are attempting to sort by fix version, but its not sorting correctly.  We have them all named the same, but the sort order either ASC or DESC ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi everyone! We’re excited to announce a new, upcoming webinar with experts from our team: Fewer meetings, faster projects with Loom and Jira. Is your team overwhelmed with meetings, leaving t...

• Article
• cloud
• jira
• jira-cloud
• loom

I’m looking to add an extra layer to my maintenance protocol for our three store locations. Each location requires multiple routine maintenance tasks, which occur at different times throughout the ye...

• Question
• cloud
• jira
• jira-cloud

Hi I am managing a project for an outside company and I have people in this company who are assigned specific tasks.    I would like them to be able to see those tasks and comment on thos...

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• security-and-access-policies

I am trying to set up an automation to tag the assignee of a ticket however the @ is not pulling through correctly in all cases In some cases it is pulling through the correct  as a li...

• Question
• cloud
• jira
• jira-cloud

Hi, when I closed the sprint, there was an option to generate a Retrospective page for it. Unfortunately, I clicked Cancel, and the Sprint closed (without the page) Is it possible to create Retros...

• Question
• cloud
• jira
• jira-cloud
• retrospective
• sprint

How do I write a custom report by Epic/Assignee within Epic for a specific time period which will show me the amount of time spent (per ticket) which I can then export to excel for subtotals and tota...

• Question
• cloud
• jira
• jira-cloud

Hi, I've deleted a gadget and can't recreate it! In my Jira Project Dashboard, I'm looking to show a two column table.   The first column contains the open Epic names. The second co...

• Question
• cloud
• jira
• jira-cloud

  {{now.plusBusinessDays(2)}} when used in due date for a story created automatically via automate rule (to create a story every 2 days starting oct 10) generated oct 15 as due date when the ru...

• Question
• cloud
• jira
• jira-cloud

Can a member within the Atlassian platform be part of two authentication policies. We have multiple JIRA products in our tenant. 

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• security-and-access-policies

  Hi everyone, I’m working on setting up a new structure in jira. I'm thinking about tasks are linked to stories using the parent field, with the goal of providing start and due dates to the s...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

Hi  I found this new option called " Start Stand-Up" in jira cloud in the active sprints page but could not find it's feature details or documentation.  Can I have information on this fea...

• Question
• atl-orange
• cloud
• jira
• jira-cloud

hello community, has anyone came across or tried to exporting data from Add-ons like GantChart and Tempo  I am working on consolidation project where i need to merge jira DC using these add-on...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server