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Helpdesk email licence type

Pall V Jonsson
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February 18, 2025

We are currently using an Office 365, E5 type licence , for our helpdesk email address, that then connects to Jira, to forward the emails as new issues .

Is it ok to change to a Office 365, F5 type licence, or are the some licence limitations ?

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Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
May 6, 2025

Hi @Pall V Jonsson and welcome,

this should have no impact on jira.

Fabio

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