Is there a way to show , which custom mandatory fields are not filled as a validation message in the workflow validations - validation on sub-tasks. We are able to show a basic message saying  ...
It has been a long time since I have configured the transitions on a workflow from scratch. Yesterday I updated the statuses available in a board we use to track potential, current, and future custo...
I'm amazed at how simple functions like an export to xlsx or PDF is missing (or just buried in some obscure place). Is it really not possible to export backlogs, sprints etc. to a spreadsheet or PDF...
Hi there, on a workflow transition, we ask the user to make two decisions (all these decisions and fields are presented on a transition screen) decision 1 - to create a subtask - yes ...
JIRA Cloud: When creating a new "Classic" Scrum project from scratch, the new issue type scheme that gets created with it has the issue types "Story" and "User Story" in it. This doesn't seem ...
We have a lot of automation and therefore a need to file bugs generated from automation. Specifically, we use a test case tracking system that we built in house, since none of the available solution...
In my project, we would like to expose a form to testers using which they can log a bug which will reflect into JIRA backlog. I've tried to work out using an Issue Collector, but an issue-collector ...
I can add comments to existing issues and I can create new issues in the default project. I want to create an issue from an email which is assigned to an existing project based on subject - this woul...
Hi, I please need some guidance on this. Is it possible for service desk agents to reply to tickets via email and add a comment to the ticket, without having to login to update the ticket? ...
Hi folks So, as a good Product owner, the roadmaps I create should contain an approximate visualisation of complexity - the amount of people, the amount of $$$, the complexity of integration - in th...
A project lead would like to add individuals (Managers) to tickets that have been ignored for 10 days. This project lead will add the Managers to the 'watchers' list and then with some sort of ...
Hi Community we are using jira/confluence cloud. we want to setup an automated system by which users who are in-active/ never logged in to jira/confluence will be automatically de-acti...
Hi community members we have email accounts for few users. we want to merge account A to account B, is there a way to do this ? i want this such that account A activities are all merge...
We are setting up the JIRA and Confluence for our company and want to understand from the community members, what are the best practices being followed or standards for financial institutions ? ...
I am trying out BigPicture for my ART and having trouble configuring the Program Start/End and Agile Schedule. Every time i add the start and end date of my Program, then SAVE, i verify my upda...
Good day Atlassian, I am currently in the process of migrating a client's Jira Cloud instance into a Jira Server instance. Jira Server instance version is: 7.6.10 When I performed the backup...
Hi all, We are trying to keep our backlogs groomed. As such, we'd like to limit the number of folks that can edit the priority field. We are using the priority field to tell us when something ...
On the bottom right corner of my board I'm getting this error Could not get issue type for your issue 10008
I've had to recreate my Portfolio a couple of times after encountering the same error trying to select Group by Team and checking the Show capacity on timeline checkbox. Sinc...
Managers are asking about past sprints. How do I pull up a sprint board after the sprint has ended?
We have an old, out of support JIRA Software installation, version 6.4.5. Runs on a Windows 2008 R2 Server. There are about 400 AD users in there but only 50 or so are active. I have a project in my...
How we can export the users based on the project level? I want to export the users within the projects
I ended up with two Atlassian accounts. One for Jira and one for Bitbucket. Is there a way to move the bitbucket account to the Jira Atlassian account?
How can I automatically assign a watching from a select list?
Dear Support Team! Recently the drag&drop function stopped working. I can do transaction manually on the issue view page, but not on the Kanban board. I have tried to restart, reindex, run the ...
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| October 7, 2025 6:00 AM PDT |