Change subtasks status when an issue is linked

[Jefferson Fontana]

Hello everybody, can someone please help me with the question below?

This is my scenario:

I have an issuetype "A" with some subtasks with a simple workflow (to do > in progress > done -- which can be reopened). I also have an issuetype "B", and when i link the issuetype "B" to "A", the subtasks in status "done" must change to "to do" again.

How can I do this?

Thanks in advance

[Ismael Jimoh]

Hi @Jefferson Fontana 

First you’ll need scriptrunner.

Next create a Listener that listens for issue link event on your project.

Next write a script that checks the issuetype of the linked issue and based on this you can add a method for reopening your subtask.

 I’ll recommend having a look in the forums for how to script these various methods.

Hope the suggestion helps get you started 

[Jefferson Fontana]

Hi @Ismael Jimoh , thanks for the reply.

Can you help me with the listener?

[Ismael Jimoh]

Hi @Jefferson Fontana 

Sorry for the late reply.

Do you mean you would like me to write a script listener for you?

If so, I am sorry I cannot and would suggest reaching out to the vendor (Adaptavist Scriptrunner) as they may provide such a service.

You can find the official documentation here.

Regards.