Currently I have a Script Listener for Issuelink Created / Deleted events that runs FunctionX Under certain conditions, I want FunctionX to be run for linked issues. My solution for...
Currently I have ScripterRunner Cloud Listeners setup for Issue Updated, IssueLink created / deleted events. Problem I want to get the User that triggered these events, as I want to use the User t...
Hi Atlassian team, I noticed recently that JIRA ticket type 'BUG' had priority levels (Low, Normal, High and Critical). And looks like the priority drop down values are changed to (Normal, Medium, H...
Currently I have a Script Listener for Issuelink Created / Deleted events that runs FunctionX Under certain conditions, I want FunctionX to be run for linked issues. My solution for this is to fir...
I am specifically looking at notification for creation of issues. By default, the following fields are sent: Summary Issue Type Assignee Created Date Priority Reporter Description I have co...
Hello All, How to add all sprints in sprint burndown gadget for a particular board? We need to get all sprints reports for a particular board in a single view. Is that possible? Thanks in Advance...
Hi Community, I'm creating a manual trigger automation that creates a series of tickets for my devs. The trigger starts in a Service Desk ticket and when Run (Ran?) it creates tasks in 4 Softw...
I could login to Jira web application, also could login to confluence mobile app in the same device. I am using iOS app and own server url ( not Atlassian URL ) Tried deleting Jira app and installe...
We would like to use the field "Impediment Reason" w/in our project but it is not available to use in the Custom Fields
Hi there. We have a Jira Software instance. Im trying to call rest api method(/rest/api/latest/{issueKey} based on https://ourjiralink.companyname.com But I have an `500 Internal Server Error` ...
How can I compare real spent time on a task to initial estimation?
Hi All, I am getting this error when I am trying to setup JIRA on a local PC "This MySQL instance is not properly configured. Please follow the documentation for MySQL 5.7+ setup." I tried...
Hello, some time ago we had an issue with Jira Software [thread]. At the end we decided to reinstall the whole system. Today I started setting up the new box, but when I wanted to get the Ji...
When an unauthenticated user created a Service Desk ticket the 'Reporter' field comes back with 'Failed to Retrieve User qm:xxx' This means that I don't know the email of the user who has raise...
Hi, While using the auto-schedule function in the improved interface (Portfolio 3.0.0) we encountered the following issues: In some cases - the suggested scheduling assigns 2 tasks per per...
I have a custom field created which is a drop-down : Testing - Test fail Test Pass approved &...
We wanted to have a mechanism to monitor activities in JIRA cloud, and one way is to use the logs. Would there be a way to forward logs inside the JIRA Cloud instance into syslog? Regards, ...
Hi, I have a project that is basically a work pipeline of a huge team. The "feature" ticket is basically a work assignment that is then broken down to sub tasks per each sub team. The featur...
Hi Team, 1. I need to perform Backup of JIRA individual projects + Full JIRA Backup, can anyone assist on this please ? 2. Secondly I also want to schedule regular backup's - does anyone has proven...
Hi All, I am not able to find next-gen Jira Software project in JIRA Where to find the same. Also how to find if I am using Classic Projects. Please help. Thanks Sandip
Please help me in creating work flows for bug,story, task, epic
Hi, I have project A (Service Desk) & project B (Software) I want to copy a particular comment from ticket-B to service desk ticket-A Is there any way to achieve this ?.
Right now sub tasks are taken into account while numbering the backlog items. How to avoid this?
hi ! I am getting the error message "could not add power up" when I am trying to ad a power up. (I have none installed).I have a google enterprise account could that be the issue ? thanks in advance ...
Upon receiving a case from the Service Desk, I would like to have the case not assigned to anyone but instead sitting in a queue for an agent to pickup. This type of allocation will be self-ser...
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