Jira

hi ! I am getting the error message "could not add power up" when I am trying to ad a power up. (I have none installed).I have a google enterprise account could that be the issue ? thanks in advance ...

• Question
• jira

Upon receiving a case from the Service Desk, I would like to have the case not assigned to anyone but instead sitting in a queue for an agent to pickup.  This type of allocation will be self-ser...

• Question
• cloud
• jira
• jira-cloud

I have the following settings for my Slack notification. I would also like to add a notification that pushes a notification to Slack when an issue priority is changed to High or Highest regardless of...

• Question
• cloud
• jira
• jira-cloud

im using api rest to get all projects and another api to get all issues and another api to get all logged issues  i want to group all issuses by project and get all logg grouped by issue  

• Question
• api
• cloud
• jira
• jira-cloud

I just recently upgraded my JIRA Software from v7.3 v8.2.3. I can access JIRA from the virtual server its installed on and everything works fine. But when I try to access from my PC browser I ge...

• Question
• jira

The workflow presented in the attached photo below is designed for a project and has been in use for over a month. It's been working fine until yesterday afternoon I couldn't find CLOSED from the sta...

• Question
• jira
• jira-cloud
• select-list
• status

Hi all,   when I open Jira, the current project is an old one.  I want to change the default current project to the one I am currently working in.  How can I do that? based on tips I...

• Question
• jira

Regarding of tool chain, I am a beginner in atlassian tools. and i wana ask , how to attaching atlassian toolchain with eatch other from jira to wiki (confluence) ?    

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Hi,  I am a new Jira Service Desk admin and I need to know if  is it possible to configure a calendar  in order to avoid the customer can open new tickets by e mail and by Jira custome...

• Question
• jira

On this page, there's a screenshot at the bottom (attached below) that has what looks like expand/collapse arrows next to some Epics. This leads me to believe that it's possible to see an epic's stor...

• Question
• jira-software
• next-gen
• roadmap

Is there a way to track the actual story points in a ticket in the case of multiple developers working on the same ticket. What I mean by this is, in our current flow if a Developer A can need help o...

• Question
• cloud
• jira
• jira-cloud

We have a complex predominantly Classic implementation of JIRA with multiple teams and projects. One of our teams/projects is migrating over to Next Gen. When doing Scrum of Scrums or attempting to l...

• Question
• cloud
• jira-software
• jira-software-cloud

I received a security warning inside Jira. It said I should upgrade. I upgraded. During the upgrade, it said the collation for the postgresql database wasn't supported (despite it being that way for ...

• Question
• jira-software
• jira-software-server
• server

Hi Everyone,     I am trying to create a jql that will return me a specific week for the last year. I am hoping to use that JQL in order to create several API calls to list the worklogs o...

• Question
• jira

Hello In our Jira instance we have Project X, which has mostly Epics.  These epics are linked to multiple issues (stories or tasks), who also belong to multiple projects (e.g. an Epic in Projec...

• Question
• jira-software
• jira-software-server
• server

It appears field config do not refresh when a project is changed on the 'Create Issue' screen. I have different field configurations across the projects in our JIRA instance.  These field confi...

• Question
• jira-software

It seems story points, estimates and dates will roll up from child to parent issues in Portfolio for Jira. I'm curious whether it's possible to have custom number fields roll up as well. 

• Question
• advanced-roadmaps

Hi I am trying to create a filter based on resolution due dates, I need to view issues which have a resolution due date 5 days from today, see my query below   project = ABCD AND ( issuetype =...

• Question
• jira

Our workflow has no "outs" from DONE status, however when a user completes the issue from the Resolve Issue screen, the "DONE" status doesn't hold and they are able to move backward in the workflow. ...

• Question
• done
• jira
• resolve
• status

In a few months, Office 365 SMTP will no longer support TLS below version 1.2. We received a report that stated that Jira Service Desk is connecting to SMTP via TLS 1.0. When will TLS 1.2 and 1...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

My organization has added the Initiative plug-in and I would like to show on an axis of the 2 dimensional filter on my dashboard.  However, "Initiative" is not in the drop down. I have a filter...

• Question
• jira
• jira-server
• server

I have a requirement in JIRA Service Desk, where multiple Sub-tasks need to be created. Once the Parent request is approved and automatically goes to the "In Progress" state, all the Sub-tasks need t...

• Question
• jira
• jira-server
• scriptrunner
• server

Hi,    Is there a reason why the whole world or only my organization cannot open a ticket by email into my jira by simply sending an email at my defined adress ? Only few people can and o...

• Question
• jira
• jira-server
• server

I installed Jira on Windows 10 (not as a service).  The installer had to be run as administrator.  I shutdown Jira and tried to restart it.  When I run start-jira.bat as my normal user...

• Question
• jira-software

I am looking for a plugin that will log time on a issue as it moves through a workflow. I dont want the engineering team to see it as it will distract them, Any ideas. 

• Question
• cloud
• jira
• jira-cloud