Hi, I have this problem : We try to clone a JIRA instance to another instance but after make the change, we can't create software project. We save the application data from the old inst...
When I try to view Tests in a Test Execution, I am getting a red box error: An error occurred while processing table data Bad Request: Bad Request &n...
We are using a Next Gen project and have been using Issue Type Icons to visually represent the readiness of a story in our backlog. When a story was sprint ready we would change the issue type, this ...
Hi, I am new to Jira software and was assigned a task to introduce Jira software to our software developing team. I am familiar with the Agile project management methodologies and used Jira qui...
How much does it cost to implement a Jira Service Desk? Why should I choose Jira Service Desk over other products in the market today?
Hello Jira Support, I would like to know how we can setup our Clients to create an automated Jira Support ticket instead of emailing us directly through Microsoft Outlook. Is that something feasible...
When adding a new Story to and Epic, I go to save the story I get message "Defect Severity: Defect Severity is required". This message is preventing me from saving the story. I do not see any D...
Hi, I need to set a description value if one specific component is selected, I'm using a behaviour for this (in Component field). I arrive to get the object "component", but I can't get its attribut...
Hi, I'm using Jira server 7.11. I am hoping to set up a private group. We do not want any access to any of the other projects/groups. We also do not want any of the other groups to be able to s...
Hi, As a part of the Performance testing in our environment, I was looking for the Response time for JIRA Performance 7.13 (numbers). Currently , only comparative graphs are available. Can the data ...
/var/atlassian/application-data/jira/dbconfig.xml seems to be owned by root instead of the user jira when pulling the latest docker image atlassian/jira-software:latest (8.3.2) Is this correct?...
I am a jira user (A), My colleague is also a user (B), Whenever someone mentions B or B's task status gets changed, I(A) receives the email and push notifications. This shouldn't be happening unless ...
Hello, Is it possible to hide Issue links for certain users? We need a solution because we manage several customer projects on the same topics in parallel. we link the processes together f...
Hello, I am having some difficulties changing the issue type in the service desk portal. Every time I click on the box it is greyed out. What I am trying to get at is to change the issue type from I...
When I select items from my drop down list I cannot view the entire item. When I click onto it to add more I still cannot see the full item which includes important information for our agents.
Hello, I have created a user story. Then I have created 2 tasks from this user story. I have specified estimated time for each tasks. My question is : Why the estimated time for my user story still ...
Hey All, The script below returns a list of Organizations attached to a Service Desk Project. The script works perfectly fine within scriptrunner, however fails to run within Groovy. T...
I want to convert a Kanban board to Scrum board in Jira Datacenter 7.13.1. Is it possible to do that or should I create a new project with Scrum properties?
I would like to be able to track cross project dependencies. I have managed to create a JQL report, however this highlights all dependencies and doesnt filter down to cross project only. It also only...
A validated confluence user is unable to see the draw io image. They are just seeing a blank area where the image should be. See below. Not sure what is causing this. Anyone else experiencing this?
Agile Wallboard Gadget not working on our Samsung TV, Jira Version : Atlassian Jira (v8.3.0#803001-sha1:679cb7f) It's just show blank widget and don't have edit button neither. I tried on Chr...
Hi, I want to link 2 jira instances with Exalate plugin. One instance is Jira software 2000 users on server and the other is Jira service desk 50 agents on server. Do I have to install this plugin ...
Hello All, I wish to fetch system info details (available on : https://<Instance-URL>/secure/admin/ViewSystemInfo.jspa) of JIRA instance using a REST API. The ...
After I changed http to https (8443) in the first page view this error. I did this recourses https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html
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