Task, Subtask in Business Project

[Kako Kvantaliani]

Hi,

I just created a new Business Project in Jira Cloud. I can create 2 types of tasks: Task and Subtask.

1. When I create a Task, I cannot see a capability how to create a Subtask of that  task

2. I can create a Subtask, but there is no capability to indicate which is the Parent task of that Subtask.

[Deleted user]

Hi @Kako Kvantaliani ,

You will not be able to create a subtask without the parent issue. If you are creating an Issue by clicking the create button (+)then it will be standard issue type (Task).

Please go through the Configuring sub-tasks page from more information.

Regards,
Kishore

[Kako Kvantaliani]

@[deleted] 

I have 2 types of Subtasks: Subtask and Sub-task.

When I use Software Project template it acts as you mentioned. There are Sub-Tasks, not Subtasks. But in case of Business Project template when pressed (Create) I can choose either Task or Subtask.

[Kako Kvantaliani]

Resolved. Jira Settings - >Issue type schemes - >removed Subtask type from Business Project and repaced with Sub-Task.

[Deleted user]

Hi @Kako Kvantaliani ,

Great. You have created a "subtask" has a standard issue type that is the reason, you are able to create an issue with subtask issue type. 

Regards,
Kishore

[Kako Kvantaliani]

@[deleted] ,

Actually, this Subtask type was inherited from the template. The Business Project template should be corrected by Jira service team.

[Alexander Bondarev]

@Kako Kvantaliani , yes, we had the same case with the template. Like you told the resolution is Jira Settings - >Issue type schemes - >removed Subtask type from Business Project and repaced with Sub-Task.